Yhen was able to answer all questions and make first steps towards resolving our maintenance issue. Thank you, Yhen!

Great customer service

Max is always such a pleasure to speak with. He goes above and beyond. He’s always in a pleasant mood!!

Lene helped me with my emergency issue with a friendly and professional attitude. I really appreciate her handling our situation with a since of urgency. She really calmed my anxiety with her soft tone and smooth customer service.

helped us swiftly

The Lead tech Pete handle my issue promptly and was responsive to my stove issues. After I called and and explained the stove was not working properly he came out immediately. Not only was the stove back up and running but he made sure to clean the back out and make sure burners and all other functions were working properly prior to leaving

The reps answering the phone are polite and following the logarithm mindlessly. There doesn't appear to be any out of the box thinking. They submit and the customer waits ...they resubmit and the customer waits my first work order in 3 years and the response was inefficient for what I pay. An emergency or urgency that supposed to be repaired in 24 hours didn't happen. On day number 2. Not blaming the phone service reps

quick and ez approved in a day

Fritz was very caring and personable regarding my hardship in being late with my payment. She went out of her way to help me and advise me. I’d recommend this property management because of the extraordinary staff that care for their residence

Dyndy was helpful and quick to provide us with a service order.