Shara was very helpful!
Shara was very helpful!
La persona que me atendió muy amable y…
La persona que me atendió muy amable y resolvió bien mi situación
Very kind person Khloe answered all my…
Very kind person Khloe answered all my questions.
Listened to me and saw what happened.
Listened to me and saw what happened.
Pity was very respectful and helpful
Pity was very respectful and helpful
No one contacted me
No one contacted me, I just received one email and that is it.
Max is very amazing
Max is very amazing! He went above and beyond to help us get everything ready for move in! I hope to work with him again and would recommend him to everyone!
Finally we got the right person
We had several servicemen to our home and they all were unsuccessful at completing our issue. Pete Pantoja finally came in and provided tremendous service and an excellent conversation. His experience is extremely valuable to his service team. Everyone else was nice but Pete was not only nice he was effective. Thank you First Keys for amazing service on this issue.
Maintenance issue
Reah Albarico was very helpful and friendly. She answered my questions and gave me a quick solution.
Renewal Woes
Renewing the lease for another year and the early option pricing ends tomorrow 11/13. All of us signed on 10/30 and are waiting for the property manager to finalize. I called an spoke to Sheila, in concern that our rent will increase more than what we agreed to on 10/30. Sheila assured us that we were locked in at the early renewal rate. Sje reminded me to provide proof of insurance - which had slipped my mind. She was thoughtful, caring and helpful.