The Airsense 10 machine is truly an…
The Airsense 10 machine is truly an awesome machine and Sleeplay was hands down the best deal. I will order more stuff from this company.
I didn't like the way the mask fitfit
I didn't like the way the mask fit. I was told I was going to receive a gift certificate to exchange it and it never came.
My shipment was exactly what I wanted…
My shipment was exactly what I wanted and arrived very quickly.
Awful just awful
Hi John, I apologize for any confusion or misunderstanding regarding the application of the special offer to your recent order. Your satisfaction is our priority, and I'm here to address this matter. I have reviewed your order, and I'm pleased to confirm that the special offer has indeed been applied as intended. You can see the corresponding discount reflected in your order total. If you have any further questions or concerns, please feel free to reach out to us. We're here to ensure that your experience with us is positive and that any issues are resolved to your satisfaction. Thank you for bringing this to our attention, and we appreciate your understanding. It was not just one order my recent order is just an example of more than just one order that did not honor any discounted price. It is very simple and I don`t appreciate your company saying it was an misuderstanding or confusion thats like saying I am the one who was confused or I am the one who misunderstood. I can assure you that was not the case your ad very simply stated discounted prices and at the checkout the discounted prices were not honored. When I called more than one time, I had one representative tell me "Oh that happens all the time." You can delete that order and again I say I will not do business with your company ever again. You guys blew it.!
It did exactly what it needed to do to…
It did exactly what it needed to do to convince my wife to use her bipap.
Took four days before shipping
Took three days before shipping
They initially sent the wrong product
They initially sent the wrong product. When I called them to advise, they corrected the problem, sent me the correct product, and made return of the wrong product free and easy.
Great service
Although the wrong nasal masks were sent, the people at Sleeplay did a great job making the order right. Great customer service.
Quick and accurate service
Quick and accurate service. Everything in stock, great prices!
Great company
Quick delivery and availability of items