CZARINA did an excellent job in getting to the root cause of the website issue

I was looking for a diffrent type of cpap mask as I tend to be a side sleeper. I landed on the Resmed Airfit l30I and used the cut out out measurement template to find the size that was right for me. Mask arrived but it was too large. I contacted them to let them know, due to their 30 day exchange, I was able to get the correct size. Czarina was able to help, no questions, no hassels.

Researching a travel sleep apnea machine online can be extremely overwhelming. Ria answered my email promptly and helped me through the process in a courteous and professional manner. Thank You!!

She answered all of my questions and was very helpful, even provided helpful advice on maintaining my CPAP machine and parts.

The customer service agent was very helpful to me in taking care of my problem.

So, so helpful and PATIENT!!! Discussed question and options for me. Walked me through every step. Great experience!

Ria was very helpful. I got overwhelmed looking at the options online for the ResMed Air mini & related packages. Ria was able to explain the product & options. I haven’t received the product yet, but hopefully it will come quickly.

Ria was so great in walking me thru process and placing my order , I’m hopeful that everyone connected continues to be as smooth as Ria was on this journey

I called Sleeplay customer service for information about the Black Friday sale prices on the Air Mini and attachments. I had a lot of questions about what was included in the various sales packets as well as questions about proper maintenance of the machine, its useful life, etc. I spoke with Ria, who was very courteous and patient. She did research, as needed, to be sure she was giving me current and correct information. This kind of customer service is the main reason I come back as a customer and the reason I am happy to refer friends to Sleeplay.

Excellent service and very helpful personnel.