10/10 she’s the best
Colene is very pleasant, professional, and prompt. She will answer any and all questions timely, and make sure you have the information you need. I had a lovely experience with her
Didier did an excellent job with a…
Didier did an excellent job with a tough job, requesting docs that are not always easy for clients to scare up. Its never "easy' , but Didier and ELFi made process about as easy as it can be.
Very professional handling of my refi
My experience refinancing my old student loans was very good. Stan Mitchell kept me up to date on what was happening with my application. He was very clear in describing the documentation needed from me. I highly recommend the company and the rep who assisted me.
I have nothing to complain
I have nothing to complain. ELFI was fast, easy, convenient. I got great terms and better rate than the federal loan.
Refi in 1 week.
It took less than 7 days for ELFI to review and complete my refinance. I dropped my interest rate below my quoted rate on final underwriting. This refi will save me more than 50,000 in interest! Stan Mitchel was excellent and easy to communicate with. He let me know if anything was pending and we conducted the entire process via email and the Elfi website.
Straight forward and good…
Straight forward and good communication. Easy system to navigate.
That is good I think I'm will go back…
That is good I think I'm will go back and finished study thanks
Quick and Professional
Very helpful and got my refinance done quickly and correctly.
Great!
Simple, straightforward process, and they found me the lowest rates out there! Stan was very helpful and reached out personally with additional requests and helped keep the whole process moving. He communicated clearly and kept me informed of the loan's progress and what to expect of the next steps. Overall great loan experience!
This was the smoothest process for refinancing a student loan.
This was the smoothest process for something that could be very stressful. I needed to call customer service in the beginning regarding the process and a gentleman named Dallas was so pleasant and patient with all my questions. Once i submitted the application Stan took over and again very responsive, was very clear what he needed and always checked back to see if I had any questions. Very professional operation