Helpful and Accommodating
I had a unique employment situation going into my refinancing, and the ELFI team (Stan, in particular) were so helpful and accommodating. I was able to secure a good rate and 1/2 my monthly student loan payment.
Amazing customer service
Amazing customer service and transparency for the process.
Excellent customer service
Excellent customer service. Responsive, helpful, trustworthy. Happy to week with ELFI.
Jeremiah Simmons was responsive and…
Jeremiah Simmons was responsive and helpful. Every question I had, he immediately answered. He was able to get me the exact loan I was looking for.
Great experience, returning customer
This is the second time I've used ELFI for my student loan refinance and they have been great to work with both times. I worked with Stan this time and he was very kind, supportive, and proactive. He requested documentation of common information that is often needed beyond the initial application information. Because of this, I was able to request the needed documentation and get it in a much quicker time frame than if we had submitted the application and waited for underwriting to come back asking for the information. I would highly recommend ELFI to anyone looking for student loan refis.
Erik was cool
Erik was cool. The process took longer than I expected, but communication was quick and clear.
Very efficient and responsive ELFI…
Very efficient and responsive ELFI reps. Easiest refinance I’ve ever done
Refinancing was so easy
Refinancing was so easy, and the interest rates can't be beat. Overall, great experience!
Erik Hill was fantastic and I am very…
Erik Hill was fantastic and I am very happy with my interest rates!
10/10
I was initially denied by a recommended company. I then Did my research and found Elfi. I’m so glad that I did. Refinancing my student loans is one of the best things I could’ve done for myself. The staff and support received was by far exceptional.