Verified
Installer was great
Installer was great. Lady on phone was great! But getting the appointment arranged and started took months. No calls returned, had to switch reps and took from July to Oct 30 to get installed.
Verified
Good customer service
Good customer service. Specialy to Mr. Kurt customer rep. Who help me. Thank you .
Verified
Fluent = Good Service
Fluent security systems always provides us with good customer service.
Verified
I got John to help me and he was very…
I got John to help me and he was very professional, knew what to do, solved my problem, and was extremely patient with me. John was awesome! VBH
Verified
Bad communication
These guys are horrible to deal with. I canceled my subscription in April no issue. Then it started a month later the emails and texts saying I’m in arrears on my account that I canceled. They obviously stopped withdrawal from my bank so why do I get this message for no payment. I’ve called emailed and texted trying to resolve this but to no avail. If I get bad credit over this I will be getting my lawyer involve over a stupid mistake on their part. STAY AWAY.
Verified
Online service review
John R was very helpful and patient with me while working through my issues of getting my cameras back online. The service was great. I would recommend this company highly
Verified
John R
John R. Was very helpful and the problem was solved right away. Keep up the good work.
Verified
Donta was so incredibly helpful and…
Donta was so incredibly helpful and friendly, I recommend fluent totally!
Verified
Nothing went right
Nothing went right, the technician was due Thursday 8am showed up 4 pm Friday a waste of two days. The technician did not have his own equipment had to use my tools. The last thing is the cost 2700 dollars For equipment that costs 400 on Amazon. I should of checked you out more but did not.
Verified
Try canceling cause your moving…
Try canceling cause your moving impossible crooks hopeless crooks I sent written letter vacant verbally close they have on file but as sent to wrong email nope no good can see it but nope so resent nope nothing Have spent hours on end Plus to disconnect wait hours nope no one answers But tried new hookup immediately answer We were moved out and still won’t disconnect ripped flippen thing off wall as keep beeping cause no wii fii They just won’t shut it off Never recommend rip off company our contact was done so like work with us Poor poor company Beeps all time anyways useless system