Very easy to navigate the website. Great selection of products. Lino is very good quality and would definitely recommend. Will be getting carpet from here next.

Been ordering from this company for a while now and have had no complaints. Richard, in particular, has been great at responding to our emails quickly and providing information regarding our order. On top of that, they're one of the cheapest companies around for vinyl flooring.

Very bad delviery service!!! When you placed order, it tells you to wait 2-5 working days. However, it didn't delivery as committed!!!

used this company many many times, i was home alone when order arrived told him to drop it out side near my porch door he did do that then asked can he come in and use my toilet ???? no pubs open ??? bit cheeky i thought and as a female had a bad sexual attack yrs ago as left me very wary now of being home alone etc,

When I rang querying the stock position of a carpet, the gentleman I spoke with was very knowledgeable and helpful. Guiding me to a carpet to sit my needs within my budget as the one I selected was discontinued. Delivery of my order was on time and again a very helpful driver. Thank you

From the samples to delivery all went very smoothly including a very obliging delivery man who put the carpet in a convenient place inside the house for our convenience. The variety of carpet is good at reasonable prices and delivery is fairly quick. highly recommended.

Ordered 2 samples, very happy with what I got , Ordered 2 rolls of the lara turbo vinyl flooring . Quick delivery and amazing on price, online carpets beat all prices given by local flooring companies. Would definitely recommend online carpets.

Absolute 5* service. I messed up my order, onlinecarpets did their utmost to resolve it for me. I received my correct order and was very pleased with the quality and design. The delivery was timely, The delivery driver friendly and courteous, I received regular updates via txt message and email and the customer service is some of the best I’ve ever come across. The service didn’t waiver either depending on the person, the level as standard was the same regardless of who you spoke to! The carpet itself, looks lovely on my stairs and landing. Would highly recommend and will be sure to use again. Thank You for a very good service and experience. 👍🏼

Wouldn’t rate one star . Placed an order over the weekend only to be told 5 working days later that they didn’t have it in stock but I could choose another colour . I responded to the email they send 5 times without a response and then called only to be told it would be another 2-3 working days. I have a baby due in 2 weeks time and now have to wait another week for a refund . Absolutely appalling communication throughout AVOID AT ALL COSTS

The ordering process, the quality of the products received, the customer service, the first class delivery and tracking information, and the really helpful delivery drivers for two orders placed in March was fantastic.