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Adam Woolley

21 March 2025, 14:58

  • GB

Ordered a carpet on Saturday the 15th…

Ordered a carpet on Saturday the 15th April it is now the 21st but still no calls with regards to delivery. Ordered from here as it states fast delivery, I wouldn’t say this is fast delivery, I have chased to see if they can advise when they will deliver but I just get messages back stating I will get called the day before when it’s ready. The quick delivery is misleading, I understand it says 2-5 working days but be warned, that if you order at a weekend the Monday isn’t classed as a working day. If I do receive this on Monday then that will be the 24th April, wouldn’t exactly call this quick delivery.

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Nicola Cross

19 March 2025, 16:48

  • GB

Great

Fab company if you can fit your own carpets! We've recently renovated our entire house and bought several carpets over the last year or so, which have all been great quality, great price, delivered when they said they would be etc. Free samples sent out quickly, as many as you like (max 6 at a time).

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Christine

17 March 2025, 17:21

  • GB

Excellent quality floor

We purchased the Laminate flooring a little while ago but only recently laid it in the hall. It was delivered on time. Well packed in perfect condition. We bought this in the sale. Amazing quality. Never realised laminate floor could be so sturdy also look the part. Beautiful, the quality is second to none. Will return to this company again as we refloor the rest of the house. Thank you. 5 stars is not enough you deserve so much more.

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Alex GL

17 March 2025, 02:43

  • GB

I am glad that I've insisted on my…

I am glad that I've insisted on my searching on the Internet for the vinyl flooring and found you guys. Everything was STRAIGHT FORWARD, choose all the flooring, made the payment and all the updates till the flooring arrived was spot on, even the delivery guy read the note that we left with instructions and left the goods safe as we requested. We can thank you enough for the good price , good communication and good deliver 5⭐️⭐️⭐️⭐️⭐️ Company and WE definitely RECOMMEND .

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jane james

16 March 2025, 22:41

  • GB

The carpet is faulty ,the backing is…

The carpet is faulty ,the backing is lifting from the carpet . I couldnt check the carpet before laying due to the size . I proably wouldnt have checked the back of the carpet never having this problem previously . The fitter highlighted the problem half way through fitting as manipilating the carpet to fit the stairs was where the backing was coming off even more . I am now left with lumps when the backing isnt sitting flat under the carpet . Arround the edges when the carpet should attach to the gripper rods its lifting up and only the backing is atrached to the grips . I would expect a refund in full as the carpet is not fit for purpose . Faulty good !

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Lucia

14 March 2025, 04:07

  • GB

Not the typical customer service experience

I don't leave reviews normally but had to leave one. Excellent customer service experience! Ashley was very helpful and kudos to the delivery services - who have gone above and beyond - many thanks! Flooring looks good so happy customer. Thank you

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Rebecca Longden

11 March 2025, 03:22

  • GB

Ordered from this site a fair few…

Ordered from this site a fair few times, mixture of carpet, laminate & vinyl. Always had a fab service and speedy delivery.

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Karen

11 March 2025, 01:20

  • GB

Amazing quality of carpet and underlay

Amazing quality of carpet and underlay. Would highly recommend and the price is so cheap. Will always order from them,

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Julie

10 March 2025, 18:20

  • GB

Great company

Great company, great prices !

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Kelly

10 March 2025, 18:00

  • GB

Ordered expressed delivery last week

Ordered expressed delivery last week. Timeslot was today in the morning. Checked my emails to have them say it won't be delivered as they haven't loaded it on the van? Now have to wait another 3 days. I have had builders who was suppose to come fit it today and now I need to pay them for the inconvenience. I was refunded for the express delivery charge but no goodwill gesture or any accountability was offered. Very disappointing. I don't understand if it's delayed today why can't it come tomorrow. Won't use this company again.