Verified
These people hound you by email and…
These people hound you by email and text. Constantly asking me to countersign documents that I never signed to start with and have never heard of this company. A total scam, do not go near them!!
Verified
Great experience
Great experience. Kept up to date with process and hassle free. Ellie is a credit to the company and deserves a special shout bout. Keep up the great work you’re doing.
Verified
Excellent correspondence I'm always…
Excellent correspondence I'm always well informed about my claim.
Verified
Claims opened without approval
As emailed, please cancel these claims. I simply filed for a free check and you opened claims on my name. Cancel this as stated in your 14 days cooldown period.
Verified
This company copies your signature into other documents
This company promises to check whether you are owed pcp compensation within 60 seconds - but they dont. What they actually do is cut and paste your signature into an agreement instructing them to act on your behalf. This must be illegal. I will be reporting them to the advertising standards authority and the solicitors regulation authority. Interesting how many people share my poor experience of this company - just filter the one star reviews. And that all the positive reviews break trustpilots code of conduct by naming individuals - almost as if they are written by the company themselves. Even though I contacted this company immediately via phone and email informing them to delete my details, they then sent me another Email stating they were progressing my claim. KEEP CLEAR OF THESE SCAMMERS.
Verified
I did not have to wait long for my call…
I did not have to wait long for my call to be answered. When it was, by Lianne, I found her to be a very helpful, pleasant and professional in her approach. A pleasure to deal with.
Verified
Paul sims
Paul sims is a really helpful chap, keeping me informed and up to date with what’s happening with my case. Always offering updates and listening to any questions I have
Verified
Ellie was very good and very helpful 👍
Ellie was very good and very helpful 👍
Verified
Paul Simms chased up my querie and got…
Paul Simms chased up my querie and got back to me with clear information that I had requested. Keeping in touch with clients is important rather than blanket copy and paste emails that so many organisations use as this tells you nothing and only serves to reassure you that you are not being looked after at all by an individual so risk being missed by an automated service.
Verified
Good Communication
I have been kept informed of the progress being made. Ellie has sent emails confirming where we are with the claims progress and i am confident that the outcome will be communicated as soon as possible. Thanks