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David Mordant

01 December 2022, 08:39

  • CA

Hawthorn

Still have not received confirmation of purchase. Neither have the goods arrived. But you took the money.

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Sylvia

01 December 2022, 08:10

  • CA

I purchased on line and have not heard…

I purchased on line and have not heard back?

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Joe

01 December 2022, 07:31

  • CA

I ordered on 25th today is the 30th I…

I ordered on 25th today is the 30th I haven’t received or heard anything. Yet received this to rate your service. Lol

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William

01 December 2022, 00:23

  • CA

Very impressed once again.

Very impressed once again with the prices, website and overall response times at each step of the process. A+ from this long distance customer.

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Allyson

30 November 2022, 11:25

  • CA

Poor communication on product tracking

I received an email indicating that the product I ordered was delayed due to supply issues. The next email 4 days later asked for a review when I had not received the product. I checked my community mailbox most days except the one day when the product arrived (with no notification). The product is a probiotic which should be kept at room temperature. Unfortunately, the overnight temperature dipped below freezing. The product is expensive and I'm concerned about the impact of freezing temperatures. The online department did not return my call requesting the delivery date. The customer service group did not know the impact of freezing on the product and referred me to the company providing the product. All in all not a great customer experience.

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Vivian Chen

30 November 2022, 04:32

  • CA

The discount and the shipping is great

The discount and the shipping

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Tracey B

30 November 2022, 04:29

  • CA

Fast and efficient.

Fast and efficient.

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Domy

29 November 2022, 07:15

  • CA

good product

good product, delivered earlier, good quality.

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May

29 November 2022, 01:01

  • CA

Online order

Ordered on Nov 23 and checked today Nov 28, order is still pending. 😞

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Maralynn Elder

28 November 2022, 13:45

  • CA

I have always found the staff at…

I have always found the staff at Finlandia to be very knowledgeable and helpful with any questions I have about products I am interested in.