user image

Collina B

29 October 2020, 23:05

  • GB

Macks were outstanding in their service…

Macks were outstanding in their service from start to finish after my bike accident. Rebecca was thoughtful, understanding and thorough. She explained the whole process and kept me up to date all the way through. I have already recommended them to someone else and would always make them my first choice.

user image

Andrea Heap

29 October 2020, 03:14

  • GB

Executor of a will and the sale of a family property.

Very helpful members of staff. Friendly and supportive at every stage of our professional journey together . Mack’s solicitors ( Helen Preston and Sophie Fisher ) Enabled the transaction of the sale of my mams property to move swiftly and efficiently without stress. Reception staff were friendly, welcoming and informative, whenever I had to call at the office, I feel that Mack’s solicitors had the individuals care and safety ( in these uncertain times with Covid ) as their priority. I am grateful for everything they have done and making this transition very efficient and stress free . I would highly recommend their services.

user image

Mr Tulip

28 October 2020, 03:08

  • GB

The 8 month house journey

We've recently been on an 8 month journey of buying our first home. After enduring a 3 month Covid delay on our first homebuyers survey on the original house we were looking to purchase (which didn't turn out well), we pursued a different house and managed to complete on our dream first home in York this month (October). It's been a long slog, but throughout the process Helen has been a dream, keeping us updated on each step and where we stood in the process as well as advising us on the outcomes of the searches and survey on the first house.The vendors on the 2nd house wanted a quick sale and we wanted a quick purchase, and Helen's swift attention to detail ensured numerous legal points that were not identified in the previous sale on the house 3 years ago were addressed this time around, displaying comprehensive focus on all legal matters that may have been missing from the process last time, and we still managed to do this in under 3 months. Considering the extreme circumstances we find ourselves in with Covid and the slow pace on the lenders side, we really couldn't have asked for a better legal partner to keep us sane the past few months, with really excellent advice on where we stood if purchasing the original house. Thanks Helen and Macks!

user image

Berni Knights

27 October 2020, 20:24

  • 2 Reviews
  • GB

Verified

Very disappointing service

Very disappointing service I am very disappointed with my experience of the conveyancing team and particular my solicitor Helen Preston. I received very little information throughout the process of selling and buying and what I did receive, I had to push for. In some cases, misinformation was given out, to me and other parties, causing distress. Also I had a dream bungalow lined up but unfortunately lost this due to whatever was said in reply to a question asked by the vendor, of said bungalow, which then caused the vendor to withdraw completely from the process. I cannot begin to tell you how sad and angry, this made me. I WILL NEVER, EVER RECOMMEND MACK'S conveyancing team and Helen Preston, to anyone.

user image

Angus

20 October 2020, 18:43

  • GB

Excellent service throughout

Excellent service throughout

user image

Geof Hunter

16 October 2020, 16:19

  • GB

From start to finish...

From start to finish, Kerry of Macks Solicitors treated the finalising of my late Dad’s estate with real care and a professional attitude, especially during this covid situation - I can’t recommend her enough. Many thanks to her for making a stressful time so much more comfortable. Geof, Didcot.

user image

Maman Aicha

15 October 2020, 02:54

  • GB

Dear Rosemary

Dear Rosemary I would like to take this opportunity to thank you for the excellent and robust defense you and your team put in place for my divorce since you take my case on 2018. Thanks to your expertise and prowess, my case not only saw the light of day, but was won. Justice was served. Your dedication, your attention to detail and diligence made this all possible. You and your staff believed in me and my situation, and did not leave my side, but remained steadfast through it all, even when it did not look promising. It has been a journey of your legal team’s selfless service and to me an experience of life time. Thank you so much.

user image

Christine McDonald

14 October 2020, 20:07

  • GB

Very helpful,especially when working to a tight deadline

Mr Len Mann was recommended to me by a colleague. I required assistance and advice and I needed it quickly. Mr Mann was able to offer the advice within the required deadline. I was most grateful for his kind manner and helpfulness. I recommended him to another colleague, who later contacted me to thank me for suggesting him. Visiting a solicitor can be stressful. Mr Mann did his best to put us at ease and ensure we understood. I would highly recommend him.

user image

Customer

13 October 2020, 15:42

  • GB

Great service from Macks Solicitors.

Macks Solicitors have been fantastic in getting my personal injury claim paid out. They made it very easy, even when there was a problem with the company denying liability. Their charges are also extremely reasonable, which meant the amount I received was substantially more than I had anticipated. Thank you Macks Solicitors.

user image

Paul

07 October 2020, 14:07

  • GB

Excellent service all round.

I engaged Macks Solicitors in March, to work on my divorce case, and was put in touch with Nicole Winward, a paralegal who worked on the matrimonial side of things in this respect, and at a later stage, Jane Carey & her secretary Sophie Fisher, who worked on the financial side. From that day until its completion, in September, I have had nothing short of excellent service in every respect, from all concerned. I particularly consider myself extremely lucky to have been appointed at the outset, Nicole, who was not only speedy, courteous and very knowledgeable (I could go on), but also a joy to speak to, during the telephone calls I had with her. I think that Macks Solicitors, and myself have both been blessed in respect of her work. I also would like to say I received equal treatment from Jane and Sophie as well, who between them all brought my case to a final conclusion, well in advance of the projected date given to me at the start, and inside the projected cost. To sum up, I can honestly say that I would not hesitate for a second to recommend Macks Solicitors to my friends, family, or anyone else really, who requires legal work doing. Thank you to all concerned, and best wishes for the future. Paul.