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Dawid Rogozinski

19 November 2024, 18:00

  • GB

I highly recommend this company

I highly recommend this company. I purchased the wardrobe which was delivered on time. The Customer Service was exceptional and I am extremely happy with the quality of the item.

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John Gadsby

19 November 2024, 16:56

  • GB

BC-01 Vertical Wall Bed Concept,Excellent solid wall bed, a real step up from Ikea

Excellent solid wall bed, a real step up from Ikea flat packs. Thanks to Karolina and Hubert at Arthauss for their really excellent customer service, they were quick to respond, kept me informed of deliveries and provided all the information I needed. I'm 71 years old with limited DIY skills but with the help of the video and instructions provided managed to assemble this wall bed without any issues, all the parts (of which there are many) where included, I took my time and really enjoyed the experience. The wall bed itself is solid of good quality and the hydraulics work beautifully. I would definitely buy from Arthauss again.

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Przmyslaw Radochonski

18 November 2024, 23:13

  • PL

Great company and excellent product

Fast delivery, great communication with Customer Service and the product is perfect for our needs. I recommend this company because I was kept informed of every progress in the delivery of my order! Thank you Arthauss!

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Kasia

18 November 2024, 22:45

  • GB

Love my new wardrobe!

Love my new wardrobe, great quality & fast delivery!

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Sebastian

18 November 2024, 20:01

  • GB

Long shipping time & poor quality tv…

Long shipping time & poor quality tv unit.

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Nico Canetti

17 November 2024, 00:32

  • GB

Appalling

Appalling. Pieces missing, confusing instructions, horrific manufacturing, and overall lazy. 1100 pounds and they can’t even be bothered to put hinges on? absolutely disgusting. Took two people and a week to put this up. Nothing is numbered yet it refers to numbers, instructions make no sense. Would never buy from this company again, and i suggest no one else does either.

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Pauline Barton

14 November 2024, 04:20

  • GB

The experience we had was first class

The experience we had was first class. We had a query so called the helpline before we ordered and the customer service representative was very helpful. We were notified of the time frame for the delivery then the day before we were given a 20 minute window. We asked for the driver to call us when nearby and he called 10 mins before he arrived, was very courteous and careful when bringing the boxes into the house. The wardrobe was well packaged and now we have it assembled we are extremely happy. Great value for money and excellent service from start to finish. Highly recommend this company.

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Kerry Louise

11 November 2024, 22:15

  • GB

fantastic

fantastic. product and service only thing i say is the instructions are very poor

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Maz

11 November 2024, 02:19

  • GB

Great product!

We ordered the bed, mattress and headboard. All are very good quality. The bed takes a few days to assemble but the instructions are quite clear. There are several online videos, some in Polish. They can be accessed from the QR code, recommend viewing them first. There were a couple of issues with the shipped items but Arthauss quickly resolved them, including sending a replacement headboard for free. HIghly recommend both the company and the products. Note: If you are installing the headboard make sure the label is on the correct side as indicated in the manual. It has a hinge inside which only bends in one direction.

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Lee stairs

08 November 2024, 01:19

  • GB

I ordered a lovely set of bedroom…

I ordered a lovely set of bedroom drawers from this company. The company were very quick at responding to any queries I had and the delivery time was not too long. The item arrived very well packed by a courteous deliver driver at the exact time that it was due. Couldn’t be happier with the quality of the item too