Amazing service
Amazing service, delivery and email communication. Top quality wardrobe, easy instructions. Very happy customer! Thank you
8 year old beds and still 5 stars
We bought two cabin beds from Arthauss 8 years ago and they have been superb quality...but that is not why I'm leaving a review... We recently dismantled one of them to have new carpet fitted and were unable to work out how to re-build. On the off chance I emailed Arthauss at 8.12pm tonight to see if they could help and amazingly just one hour later Hubert emailed back with a copy of the assembly instructions attached!!! Now that is 5 star service. Thank you Hubert and Arthauss
Good service all round
Good service all round. Quality and stylish product. Comes flat packed with detailed instructions. Can be erected by one person, but easier with two. Purchase with confidence.
Great design backed by quality…
Great design backed by quality construction backed by excellent sub contract installers
Customer Service
Just had another fantastic experience with this company. After purchasing a wardrobe a few years ago now. One of the handles broke and I contacted them for a replacement. Had responses immediately back from Hubert. Who arranged for a replacement to be sent. Very fast and efficient, great customer service.
Beautiful furniture but…
Beautiful furniture but wouldn’t recommend the delivery drivers, wouldn’t take the furniture around to the back door because that was too far so they just dumped it in the living room. They also made me aware they only had 5 minutes to each delivery. I wouldn’t mind but when you’re spending so much on an item of furniture you think they would be more helpful.
Excellent
Excellent, well made product - BC-12 Wallbed - and easy to open and close. Very comfortable bed. Office staff very helpful and responsive, delivery staff very cheerful and competent.
Excellent ...2 man job for assembly but…
Excellent ...2 man job for assembly but great result.Will be ordering the 3 door next.Look great in my daughters room
Purchased 2 wardrobes decent they are
Purchased 2 wardrobes decent they are They really heavy Delivery drivers were great Fault one wardrobe doors faulty and c can see they still painted or sprayed over the fault 2nd wardrobe the chipboard and laminate covery has come away I got the blame for the 2nd faults but they said would send free of charge eh? And the doors they couldn’t blame me obv Chew on to get replacements I wouldn’t order if don’t live in London I am not happy as faults are there’s and paid in full yet I have to wait till they in area , I bought these 6 weeks ago and still waiting on replacements Giving them a week then trading standards
We are extremely happy with our bed in…
We are extremely happy with our bed in the guest room. The quality is very good. The instructions are detailed and consistent. We are very pleased with the fast delivery and good communication with this company. I recommend!