Trustworthy, Helpful, Supportive, Great One-on-One Coach Experience
Great personal experience with this company AND amazing support with my personal coach (Nick). Couldn't ask for a better online support system. They've been trustworthy, helpful, supportive, and honest the entire journey! They've listened to my concerns, wishes, and needs and worked with me the entire way! I've reached my goals and able to maintain my weight loss goals WITHOUT struggling like I have in the past after crazy diet crashes and yo-yo diets! Finally at 50 years old I have found balance and peace in my weight loss journey thanks to dietdoc! I started my journey in May 2023 and reached my goal in Nov 2023. I am now easily maintaining that 50lb loss as of Jan 2024!
The Team at Diet Doc is very…
The Team at Diet Doc is very knowledgeable, professional, patient and helpful. They navigate your weight loss journey with food plans, support people and Doctors that listen to what your goals are and take into account what your life style is like (I work in Food and Beverage and it can be hard some days) so that you are successful in taking off the pounds. Shout out to Gian and Dennis for taking me from 182 back to 151 as of this morning!!!! 11 more pounds to go!
Happy customer
I’ve been working with Joyce for quite a while now. Her customer service is always excellent. She’s always checking in and making sure that I don’t need a refill. And she’s very helpful when I do. As far as the program itself and the company, have had really good success. I started at 199 pounds and today I am at 163 and losing. Very happy about that. I feel good. I feel healthy. I feel strong. I’m very happy. The only thing that is a complaint, and the only reason why I didn’t give the company a five overall, is the price. It’s very expensive. I wish that we could use insurance to help alleviate some of the cost. But overall, I’m very happy.
Joyce has been wonderful
Joyce has been wonderful! Shipments have been quick and include everything I need!
Joyce is the best !
Joyce is the best !! She always returns calls/texts immediately!! She has answers to all my questions. Joyce has made this process very smooth/ strongly recommended to help you if you have questions!!!
Wonderful advisors - go above and beyond
I have worked with several advisors at DietDoc (Mae, Gian, and Dennis) and have found all to be wonderfully dedicated and helpful, making themselves personally available by text, answering questions and concerns at all times of the day, and even on weekends. They are proactive about getting you what you need, and getting you the nutritional or logistical guidance you need for your program to be successful. Mae in particular came to my rescue (instantly, and cheerfully!) on an order issue this last time, going above and beyond to correct a shipment error and to ensure that I had all the necessary documentation and receipts to work with my HSA/FSA. She gave me total confidence in the reliability of her team! Thank you all. :)
Gian is my advisor and I can always…
Gian is my advisor and I can always count on him to be responsive, thorough, and proactive. He follows through on transactions and requests---I never worry that anything will fall through the cracks. Tod Work, NP, I stills listens and instills confidence. I'm always comfortable with his recommendations
Gian goes the extra mile
Gian exemplifies exceptional customer service. He does a phenomenal job responding as well as following up. Highly recommend!
Gian is topnotch!
Gian is very professional and attentive to my diet needs. I am always confident that my concerns and my orders will be handled with great care.
Customer Service Manager is Awesome.
After having what I thought was a problem with the order, a manager called me and kindly explained everything. I was happy with the resolution and am a happy customer once again!