Mae is great and always available to answer my questions!

Since my review Ian reached out to me to apologize for the lack of communication. He also texted or emailed me the diet plan, which is very good. The first one was lost in transmission apparently. He assured me he sent it via email. Which I have no reason to believe he didn’t since emails to get lost. I’ve also received emails from the company. The product is working as I hoped, which makes me very happy. I have reached out several times to Ian, Diet Coach, to get necessary instructions to be on the HCG Diet to no avail. You supply the injections without HCG diet protocols or instructions. This program does a disservice for those who pay for your injections. It's absolutely a failure of a program. I've never heard of a diet without instructions or protocols to follow.

I had received a text from Gian, asking me how I was doing and notifying me that the HCG product would not be available after 4/1. I had previously used HCG and wanted to do another round, so I replied to the text. Gian was timely, courteous, and even responded on the weekend, which was a pleasant surprise. Great service. I look forward to using the excellent product again and losing more weight. It works! I am sad it will not be available in the future.

Customer service

Always excellent and professional service and communication! Delivery is prompt and Rachel is top notch every time!

Rachel has been fantastic with answering any questions I have.

Easy every step of the way - in less than 4 months I am down 34 lbs. Thank you.

Rachel Gunter makes everything so easy and is always available to Answer questions…great representative!!

Great experience!! My team was so helpful and always available!

Everyone has been so good and easy to speak with. The doctor and all consultants are extremely professional. I’ve received my medicines and have been losing weight. I’m very pleased with the process and my results.