Verified
The trellis is exactly as described
The trellis is exactly as described. We are so pleased it is made in the USA! We are 77 yrs old and were able to understand and put it together in approx. 1 hr. Pleased that an additional screw of each size was included. Nothing missing!! And it was delivered in less than a week. Thank You.
Verified
Ordered a white bedside table
Ordered a white bedside table - they sent a grey one! Placed another order and they sent a large box with 2 patterned tables instead of a single plain white one. Obviously returned them both, had confirmation they had received them back. Now they are asking me to send photos of the packaging details - how can I when they now have them? All I want is a full refund of the money paid. Not impressed and certainly won't be buying from them again!
Verified
I got a piece of exercise equipment…
I got a piece of exercise equipment that did not work out for what I needed. The company was AMAZING and gave me a full refund, even though it was my mistake for ordering the wrong equipment. Their customer service was A+ and went above and beyond to make sure I was a satisfied customer, and I would highly recommend this company. You can't get better customer service than this company.
Verified
I have purchased many items from them…
I have purchased many items from them for my backyard and the quality is great, never had a problem with custom service either!
Verified
This is an excellent shop
This is an excellent shop. I ordered a cat tree from them through Walmart. It was super fast shipping and came packaged very well. I appreciate that the packaging kept it nice and safe during shipping. It is a great quality product and my cat loves it. She has climbed all over it and likes to take naps on it. The hammock is precious and all of the different bed choices are great. I will definitely order more products from this store as I highly trust them.
Verified
I had made a mistake from the very…
I had made a mistake from the very beginning. I am truly sorry for that. They are very kind and considerate. Please excuse my other comments. I certainly never mena to hurt this fantastic company. They have been honst. I will definitely buy more products from them So Please don’t take my offer comments seriously. They have been quickly to resolve this unfortunate situation. Thank you Stacy They are very fortunate.
Verified
Amazing company to buy from and high quality products
I recently purchased a cat tower from the company Yaheetech. I was incredibly encouraged and happy by the high quality materials that was used and the very detailed information guide that came with. It literally walks you through step by step to build it from the ground up. Each step clearly tells you which pieces you will need and which screws so you can’t go wrong. The screws and the wood and the pre drilled holes were quality work in the manufacturing phase which made assembly very easy. The pre drilled holes were the perfect size and the screws were top strong and sturdy making the over all product very strong and study for my cats. I had a couple questions to ask before I got started and Yaheetech were very easy to get hold and gave me fast and informational answers. I couldn’t be more happier with this over all experience.
Verified
Product arrived pretty Quick and was…
Product arrived pretty Quick and was excellent Quality.
Verified
Easy to order & very fast delivery
Easy to order & very fast delivery. This trellis was a gift for my daughter ‘s garden. The pictures & reviews were very positive, & hope she likes it .
Verified
Horrible Customer Service
Placed an order for two items, only one was shipped. Tried to call the shipping, customer service, and sent an email. No one ever picks up the phone, and no responses to my emails. Then I went to the website, did the chat bot, and told me to wait 24 hours. The fact that you cannot speak to someone will make me never want to purchase from them again. Horrible customer service.