Verified
Most of parts are scratched and dented
Purchased french patio door from them. It’s not Their fault but they use awful delivery company. They drivers are rude and arrogant, don’t take any care with products what they are handling. We saw they stepped on someone’s door in their van. Yep, of course, our french door was damaged. Packages were ripped off. Most of parts are scratched and dented. We spoke to ATT, “replacement will be 3-4weeks. We’re not changing delivery company “ ATT used to take care customer and their products, but not anymore. We won’t buy anything from them in the future ever again.
Verified
4M Bi-fold doors made to order.Arrived…
4M Bi-fold doors made to order.Arrived on time, good quality And feel well made very good value for money, I have 2 more French doors I need to replace, I will be placing another order soon
Verified
Awful service
Awful service. Do not purchase. We should have known better. Please heed our advice. I phoned ATT Fabrications before we purchased and was told delivery would be within 2-3 weeks. I placed my order then was told delivery was way off in the future approx. 6 weeks later and not in time for our builder, What an absolute sh!t show, Trying a get a refund. Update: it’s not a bespoke product at all and I went through the product details on the phone and was it was a standard product and would take 2 weeks for delivery. You’re chatting nonsense to make it look like it’s not your fault or responsibility.
Verified
Very good products
Very good products, excellent service
Verified
Really please with French doors Karen…
Really please with French doors Karen in after sales excellent. Just delivery company very poor that’s another story for another day . Big thank you Karen for everything you done . Mr and mrs James
Verified
I bought a skypod which later I…
I bought a skypod which later I realised I could have bough it cheaper in some stores and collect it the same day. It took them two weeks to send it to me. They didn't turn up on the day that was supposed to be delivered after two weeks with no prior notice and then they brought it 3 days later outside the time slot they promised! Not a pleasant experience all together.
Verified
Very happy
Good price, well made and arrived on time. Highly recommended.
Verified
Item arrived safe and well packed
Item arrived safe and well packed , courteous delivery men , pleased with item .Good company polite and helpful staff
Verified
saved over a grand
saved over a grand Having found ATT online my first response was to customer service which was both knowledgeable helpful and courteous, although im based in london i hadnt realised the manufacture was in Durham. This was not a issue as all measurements occurred online, however as i was at the time having tech issues, customer services was superb and i actually spoke with real people, this aspect often overlooked these days made me confident that i was dealing with a legitamate company. i had my delivery on the day promised even though it was a bank holiday monday and the delivery guys were efficient and polite and in & out after i inspected the goods. The best part was the super competitive price and the ease of fitting the frame and doors, my first time and im not overly handy, fitted in less than 2 hrs. Saving over a grand than using local installation companies. my only tip is measuring and do this in mm and double check and triple check.
Verified
Product delivered with defects but no…
Product delivered with defects but no refund or replacement was accepted by the supplier