Beautiful.... she said yes
I was so unsure of buying from LovBe. But Alyce did everything right, strictly professional. She did everything she said she would and kept me in the loop from day one. I gave my wife the 1 carat marquise cut wedding ring right before Thansgiving dinner. In front of a room full of relatives, I asked her to marry me again.... she said yes... Thank you Alyce and thank you Lovbe
An absolutely fantastic company
An absolutely fantastic company. I used LovBe to design an engagement ring fully online before collecting the ring and proposing in NYC. Alyce was so helpful from day 1, customer service was exceptional. She was responsive and gave me invaluable advice allowing me to design the perfect ring and pick a beautiful stone. The quality is really topnclass and the finished product turned out just as I imagined.....and I'm so delighted. I could not recommend LovBe highly enough, from start to finish it was a pleasure to deal with them. Alyce, thank you so much for everything.
Beautiful ring, great experience
I've had a great experience with LovBe. The stone was beautiful, as was the ring itself. The customer service was also very helpful to answer any questions that I had. Would highly recommend!
My engagement ring is everything!
My engagement ring is everything! When my fiancée proposed, and I said yes, I was over the moon at our upcoming nuptials. While I loved the center diamond of my ring, the setting was not really my style. With the support of my fiancée we reached out to Alyce at LovBe who worked with us to return my original ring and have my center stone reset into a ring that matched my personality 100%. The quality, customer service, and beauty is BEYOND compare. Thank you so much to Alyce and the crew at LovBe for making our dreams come true!
I love my ring!
My now fiancé ordered my engagement ring from LovBe and it’s absolutely stunning. I constantly get compliments on how pretty and sparkly it is. It was a little too big, but they resized it for free and we didn’t even have to pay for shipping. Now it fits perfect. I can’t stop staring at it.
Customer Service is subpar
While the rings I ordered from this company were beautiful, the customer service was not. I purchased two rings (an engagement ring and a wedding band) in two separate transactions (one through Rare Carat, and one on my own, directly with LovBe). I received them in one shipment, and after a few days, decided to return the wedding band. Originally, Alyce offered to create something custom, and after the projected timeline for designs came and went, I was told they were busy and it would be longer. I ended up finding something locally, so I just returned the band for a refund. Eventually, I decided that I wanted to return the engagement ring as well. I was still within 60 days of delivery, and after my first two requests were ignored, my third request was answered telling me that each customer can only “return one sku,” so I was not eligible to return my ring. Their website does explain their return policy, which does state that each US customer is permitted “up to one exchange.” I was not asking to exchange, and had I known that this was the case, I never would have ordered both rings from them in the first place. The peace of mind that comes with a 60 day return policy was what convinced me to purchase my ring online in the first place. This is a pretty awful way to do business, and the curt tone of the email did not help the situation at all. Definitely do not recommend.
I ordered a ring and was very happy…
I ordered a ring and was very happy with the result. The ring was delivered and was a little loose but Alyce was great and got the ring fixed and back to me in about a week. Would highly recommend.
I made a custom order with Lovbe and…
I made a custom order with Lovbe and couldn't be more happy with my experience. I requested to have the loose stone sent to me so that I can take a look at it before mounting it on. They didn't hesitate and took care of the shipping charges. The staff was accommodating and made sure my ring was made exactly the way I wanted. The diamond is absolutely gorgeous. I would definitely recommend them!
Amazing diamond, ring and staff
I bought a diamond from LovBe back in October. It was beautiful and a great value! Alyce was nice enough to hold onto it for me until I found out my gf's ring size and she was very helpful! My fiancée loved the ring and she is now my wife! :) Thank you so much, LovBe!
Stunning Value
I was nervous to order from lovbe.com due to the limited reviews. However, I was on a budget for my ring upgrade. I am stunned by the ring I received. I had so many doubts and second thoughts after purchasing! Now, that it’s here I know I made the right choice. It’s breathtaking! Beautiful 1 carat emerald cut rose gold ring!