excellent service
placed an order with advancetec yesterday at 1.20pm for one of their ATFX overclocked bundles immediately received an email stating that they have received my order. a minute later i received another email stating that the payment had been accepted and another email stating that my order had been processed. i then received a further email with my tracking number and estimated time of arrival from advancetec that my order had already left. i checked my email in the morning and received another one from advancetec and i received one from the courier who are delivering giving me a time when i could expect delivery. took delivery at 12.30pm and what i ordered was there. i have now set my new ATFX overclocked bundle and i have to say that it is a beast of a pc. well done guys keep it up. would recommend all my friends to advance tec.
Outstanding Customer Service
The case I ordered was only stocked by a few outlets and not high stock, so I was not surprised to be sent an email to say that the Lian Li case I ordered would take about 3 weeks, almost to the day I received a phone call asking if I still want the case and if so they would dispatch it the next day, it arrived next day (I live in Scotland and often next day means 2 days) well wrapped in perfect condition, only then did they take payment, I look forward do dealing with this company again.
Excellet Repair Work!
I'm local to Rochdale and had never used this company before, I had a PS3 Console which had stopped playing games and movies. I took it into the store after visiting a couple around the area. When i explained my issue with certainty they said there able to do the repair work for me at a cost of £55, this had been the cheapest quote i had received from anybody else. I booked my PS3 in for the repair and they advised me that it could take up to 1 week if they had to order any parts, 2 days after booking the console in i had a phone call advising me that it was ready to collect. At pure amazement i went back to the store and took the console home... My console is still running perfectly fine and cant fault the service that advance tec has provided me. Well done guys and keepup the good work
Cheap and know how to look after customers
I've always bought from Advance Technologies be it components for my pc or peripherals. This time round I had a problem with my iPad. The screen on my iPad was cracked and needed replacing I took it to them and they booked it in for me and told me it would be ready in 3 - 4 days. In 3 days I get a call that my iPad is ready and it only cost me an amazing £65 for new screen and fitting. I was very very amazed and yet again they have given me a fantastic service. So I decided the best thing I can do for them is write a review for them as this company really dose look after there customers. I would defiantly recommend to anyone to give them a try and you won't be disappointed. Well done guys keep it up.
Excellent delivery management and communications
I found this company first rate- they kept me fully informed at all stages of the ordering and delivery processes, with a prompt and efficient service even giving me a one hour delivery window in advance, without having to be asked - almost no other company I have ever ordered from has managed to do so and I order products from multiple suppliers all the time as a part of my job. Well done!
R.A.T3
Just bought this mouse,very happy with it and a great service from Advance Technologies. I was kept up to date with my order right to the time i should expect the delivery,and it was on time.Highly Recommended. Great service thank you!
Beware of Fools gold
I bought a motherboard Asus P8Z68-V PRO Gen3 off them and they sent me the lower spec, lower priced Asus P8Z68-V PRO version. After a number of phone calls and emails being passed around to various "other departments" I am still no nearer to getting the board I payed for.
Good service and delivery
Just bought a basic AMD PC kit to build with my son, delivery was spot on and easily rescheduled when inconvenient. Thought that they had left out a power lead for the HDD which they quickly offered to send out to me - then found it was there all the time!
Not to shabby in the end.
Ordered a Corsair Force 3 60gb from here, due to my original website being out of stock. Advance tec were only a few pounds more expensive. Shipping was quick and the item came 2 days after. But be warned! The item you purchase, may not be the item you expect it to be at first glance. A large ish box (Compared to the size of a SSD!) arrived, and the box it self was for a 500gb External harddrive. The box came opened (The seal on it was broken) and this had me worried. They had delivered the wrong thing, and the seal was broken. They wouldn't take it back. But there was something in the box, something unsecured that was moving lots. The seal was already broken, and for a hard drive that seemed unsafe to package it like that so I took a look inside the box. There it was! My SSD. Brand new, as described. All was fine after the little scare. Not sure why it wasn't just delivered as is, to save shipping costs and confusion at the customers end, but still. Good company, just make sure to check inside the box!
Amazing Service
Due to the Christmas period i was getting worried as i had ordered a saitek pro flight yoke for my sons Christmas present and was let down by a few other online retailers. However i called Advance Tec on Monday to check they had stock, i was assured that they did so i placed my order online. At 6pm that evening i received an email from their courier company advising me that my parcel would be with me on the Tuesday. Come Tuesday i received a further text notification from DPD advising they would be arriving between 9:45 and 10:45 that morning. at 10am i received my item!!!.. Advance tec i have to say i will defiantly be shopping with you guys again. excellent service.