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Yasar Hussain

17 May 2010, 19:55

  • GB

Excellent service

Ordered thursday evening for a brand new system as the parts i needed were cheaper than anyone else. found their service excellent their sales reps were absolutety fantastic knew what they were talking aboutand guided me in the right direction thanks to Keehin and Yas.. this was my first order with advancetec and will not be my last as i will always order from advancetec and will tell all my friends to purchase from you guys. Well done keep up the good work..

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Harry Roberts

30 April 2010, 21:41

  • GB

Not an Advancetec Employee

Goods ordered in Febuary and arrived damage due to poor packaging! I returned the goods after having to email company twice and phone twice, which involved me having to send them a photo of the damage to get a return code to return goods (at my expense). After a further four emails and six phone calls I recieved a refund on 30th April. This not counting the times they picked up the phone at 10am and left it off the hook till 4pm (I know this due to using "ringback") If Advancetec took as much time on customer service as they do filling in made up positive reviews on this website, they would have a good company! Sadly their a disorganised sham, which I wouldn't use again.

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Edd

24 April 2010, 02:37

  • GB

Laptop repair

Spilled some coffee on my laptop and took it to them. Picked it up the next morning and it has been perfect ever since. great job and helpful, friendly staff. I would recommend them to anyone.

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rik rushworth

22 April 2010, 18:36

  • GB

Ive used advancetec for years

been using this company pretty much since the day they started trading, never had a single problem with them, always friendly and helpfull staff, and their prices are so competitive, would highly recomend these guys to anybody.

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james

16 April 2010, 17:11

  • GB

Laptop Repair

Well what can i say... I've had my dell XPS laptop for over 1.5 years and my screen had smashed. I contacted dell who informed me it would cost in an excess of £255+vat to have it replaced. As i wasnt willing to pay that amount of money out to have it replaced i went to PC world to see if they could sort it and they wanted to charge me £290+vat.. So it was time to do a little research online and i came across advance tec's laptop repair service. I contacted there sales team who advised me it would cost me £25 to have it picked up, diagnosed & deliverd back to myself, so fair enough i had it done, the laptop was picked up next day and sure enough i had a phone call the next day when it arrived with them. They told me that the total cost would be £165+vat (£194inc) that included the new screen and installation, i was happy with the price and the service that they offerd me and sure enough i received my laptop 3 days later! I would personaly like to thank the sales team and techincal team for all the hardwork in sorting my laptop out. I surely will be using you guys again!

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ric

25 March 2010, 06:17

  • GB

Quick delivery and friendly tech support!

Had been looking around to build a system for a while but a purchased the AT-FX Unleashed system and had it delivered swiftly, build and performance but I mostly valued the tech support and after sales service for the guys at advancetec. Have not used them before but will not hesitate to use again. Cheers guys

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Andrew

25 March 2010, 01:40

  • GB

Amazingly poor customer service

Ordered an item at the start of January, Advancetech delivered the wrong item to the wrong address so at first said they'd pick it up, then week later changed their mind and said I'd have to send it back. It took a month to get a refund for the item but over three months later I still haven't got the refund for the postage. Everytime I ring I'm either told someone will call back or that it'll be sorted (which it hasn't), Would recommend people should never order from this site, unbelievably bad service.

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Declan Briggs

12 February 2010, 07:38

  • GB

Used them for years

I have used AdvanceTec for several years, every system I build for people and myself includes parts bought from the store itself. The staff are extremely helpful and always ensure I get the parts that I need and that will work together.

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Charles Watson

12 February 2010, 07:31

  • GB

Service above and beyond

I recently purchased a full system from Advancetec and I am more than happy with the service provided by the staff on the counter, even though I opted to have the system built by them but to install Windows myself when I ran into some problems I simply popped down with the machine and they checked it out the same day, swapped out a hard drive for me as it was apparently incompatible and gave me the machine back with Windows as good as installed leaving me only to enter my key and run updates. Worth every penny in my opinion

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M.Sadiq

28 January 2010, 19:38

  • GB

Asus ATI Radeon HD 5970 2GB Graphics Card purchase

I am absolutely chuffed to bits with my purchase, I had this card on order from a different online retailer before Christmas, and every time I would enquire about my purchase I was told "Still not in stock" eventually I found advancetec.co.uk and placed the order online, to my surprise the card arrived next day, its now installed and working a treat, thnx Advance Tec keep up the good work :))