Always a quick response whether just email or by phone and very helpful and friendly staff. I have not had to claim on the insurance yet but any time I have had to reach out has been 5 stars T singletary and Beerus

Our vet referred our pet dog to a hospital recently as an emergency. We were stunned to discover there is no cover for emergencies only a limit for each condition. Our cover was set at £2000 per condition per year which is pretty poor given the cost of the policy is £650. We've had to find £4000 to pay the hospital and are also having to pay £1000 per month for medication and checkups. If you do insure with Vetusre particularly if you have a dog £2000 will get you nowhere as we have discovered. Insure to the highest level you can.

Wanted to set up a pet health plan for my Labrador. First called my vets who said call Vetsure. Spoke with Georgia from Vetsure, it could not have been easier very knowledgeable, accommodating, polite and very quick

Really good, efficient and easy to process claims.

I can’t fault the service provided by vetsure. I don’t have any worries as Vetsure deal direct with my vet. Very good customer service. Helpful and friendly staff.

Baxter was poorly and we had to take him to the vets a few times, having pet insurance has really helped with the bills, as this is going to be a long term illness, it now just gives us peace of mind that most of his medication will be paid for, thank you vetsure for also keeping us upto date with how the claims were going

Had to claim for visit to vets for my dog - they were very helpful and advised me exactly what to do and all went through quickly

Our dog Monty had been seeing the vet and it turned out after blood tests he is allergic to everything outside. This is now managed by medication. It’s so easy as our vet submits the claim and then we get an email just to verify the claim so no lengthy form filling! We have both our dogs insured and would highly recommend! Michele Simpson

Cassie has had a lot of on going claims with vetsure she is 14. Always so easy to deal with through our vet. Very happy with vetsure can recommend them wouldn't have my fur babies with anyone else.

Our dog had to go into an emergency opp we had the insurance for a year and was first time claiming, all been fast and the full cost was covered,we are very pleased. Thanks Chris Borges