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Caroline Loonam

08 September 2024, 23:18

  • GB

Excellent workers

We had 5 air conditioning units installed by Ben and Lewis back in July. We had a few questions each day they attended which they dealt with efficiently and professionally. All in all they carried out a great job and worked in a clean and tidy manner.

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Customer

05 September 2024, 17:19

  • GB

Split unit aircon installation

I had split unit aircon installed in 4 rooms over 3 floors. Everything about the survey and installation process was professionally done. Work was carried out over 2 days and the staff were courteous, tidy and did a great job. I've had a minor problem with the app that controls the units, but Blueflame investigated and determined the problem is with the app itself, and we're just waiting for an update to be pushed out. Very happy with the experience over all!

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Billy Inge

05 September 2024, 17:11

  • GB

Great service and genuinely great and cost saving proposition

We were looking at replacing our boiler so put some feelers out, Blue Flame came back to us super fast and popped in the following day to have a walk through and provide a summary. Being they were the first we spoke to and wanted to check comparatives we didn't sign in the day, but there was a fantastic incentive to do so within 48 hours around free servicing for a decade!. Unfortunately we couldn't take this up, and after a week or so of shopping about realized how good an offer this was. We got back in touch and the team were able to offer us a slightly different offer which we we jumped on. Come fitting day, smooth and butter. Our engineer Steve let us know the day before when he was popping in, nothing was too much effort and he was fantastic. Took the time to walk through everything once install was complete, checked all out smart functions were working and gave the place a once over. End to end was done in 4 hours or so. Would highly recommend anyone in two minds to not worry about the early commitment and take up the very appealing incentive at the point of quote!

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Paul

04 September 2024, 17:12

  • GB

Competitive price and efficient service

From start to finish they provided a professional and quality service. When our old gas combi-boiler was condemned we contacted Blue flame as well as some other companies for quotes. Blue flame was not the cheapest but was very competitive and offered better overall value with extras included in the cost, particularly lifetime boiler servicing. No pressure sales and happy to discuss options and why some additional parts were recommended, but not compulsory. Installation was arranged within a few days and when it came to installation day our installer, Jason, arrived first thing and got to work. He was very careful and protected all carpets / furniture that was in the way with protective covers to prevent dirt or damage. Installation was completed efficiently and without issue, with the old boiler and parts being removed and everything left tidier than when the work was started. Jason explained the basics of the boiler, gave contact details in case we had any follow up questions and explained that the certificates and warranty information would be provided shortly by email. These documents were received as expected within a few days of installation. All in all a great efficient service and would highly recommend to anyone requiring a competitive boiler installation.

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James C

02 September 2024, 14:03

  • GB

From quoting stage through to…

From quoting stage through to installation and aftercare the team and Blue Flame have been amazing ! Pricing on point, turned up very early in the day to ensure no returns needed as well. Jason our install engineer explained each stage of the job, both communication and application/skill spot on ! Would definitely use these guys again. James C

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Chloe Hedges

29 August 2024, 18:43

  • GB

Great service!

Great service!! Particularly the engineers that attended and fitted the boiler.

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Mr Kimmins

29 August 2024, 03:07

  • GB

New boiler installation

Jason did a fantastic job installing our new boiler. He was polite and worked in a clean and efficient manner. Everything about the new system was fully explained. The whole experience was a pleasure and hassle free

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grace bellerby

27 August 2024, 23:20

  • GB

Very helpful explaning clearly and…

Very helpful explaning clearly and leaving everything clear and tidy

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Gillian36

27 August 2024, 15:48

  • GB

So professional and friendly

So professional and friendly - from the surveyor to the install team and everyone in between, I highly recommend Blue Flame.

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Comfort

25 August 2024, 02:49

  • GB

Jason came on time

Jason came on time. He explained every step of his work