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Jason Sparx

22 February 2021, 05:58

  • US

Horrible company to hire

Horrible company to hire. They offer one thing then have tons of hidden fees. Has held our domain hostage. We have no control nor is the domain in our name even after paying over $25,000. DO NOT HIRE!!!!

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Wendy Corkhill

10 February 2021, 21:32

  • US

Buyer beware

Buyer beware! We have been dealing with this company since 2019 and still do not have a working website. we have paid thousands of dollars, some without our permission (do not give them your credit card information) they will keep tapping it without notice. We have been trying to contact them for three weeks now using emails and phone calls without success. Our site is still not completed after a full year and now they are no ware to be found. Incredibly sad situation and thousands of dollars gone down the drain. Calling the proper authorities to log a complaint. Credit card company also sending in their investigation team and flagging them so they can no longer accept credit cards.

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Mike Daw

05 February 2021, 22:46

  • US

NEVER HIRE THEM

Hired them a month back for the website, still struggling to get response from them! During our initial communication, they were responsive and quick but once I have paid the money I haven't heard back from them. Waste of time and money .. huge disappointment NEVER HIRE THEM Dr M. Dawson

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Gord

28 January 2021, 00:51

  • CA

This company is fraudulent

This company is fraudulent. Paid in full, and became another victim. Their technique is to actually begin to work with you and gain your trust. Then when you ask for what you paid for - your website, they disappear. Don't believe anything they say, don't give them any money, probably a good idea to call the police as soon as possible to get anything back that you can. STAY AWAY

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Raymond Romano

26 January 2021, 02:25

  • US

I started out very poorly with my…and not it is worse then ever

I started out very poorly with my original contact David Jones. He never returned calls. I then was told he resigned and I was assigned Dennis Morgan who actually was great and moved my project along. During this time I was called by a employee named Jason who said I need to add the following: Norton- to my site- $3,000 PCI Compliance to my site- $1,000 Secure backend coding- $1,000 Within the 60 day time frame when I knew I could chargeback the credit card- I authorized my bank to charge back the PCI compliance charge as well as the Norton. Unfortunately, Dennis talked me out of it and I cancelled the chargeback as the website was progressing nicely. Well my website has none of these upgrades and now I have been assigned Rafael James who will not return my calls or emails. Last week we had a call scheduled for a meeting to discuss why my PCI scans are failing and he was a no show- Each time I call the office my phone disconnects- Not a very professional way to manage the business

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Huynh Long

24 January 2021, 04:35

  • US

Please don't make the same mistake that…

Please don't make the same mistake that I did. They promised to finish designing my website in 3 weeks. We went back and forth because they made so many critical mistakes and errors. The project is at the mark of almost 4 months but they decided to take off and never refund me the money. BE CAREFUL and DONT BELIEVE the good reviews.

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Katoya Hagan

23 January 2021, 00:38

  • US

Took the Money and Disappeared

This company took my money, created the website, made it live - then in a few months - it DISAPPEARED! Now it says the site is "suspended". I called, the music plays then hangs up on sales and support options. No one answers. The chat says "leave a message" this use to be a live person, now nothing. The server company that they use may be the only hope I have to get all of my design and information for my business website. This was a TRUE LIVE business and now I have NO business website. This fraudulent company basically set up shop online, pretended to be legit or was legit for about 3 months - took thousands from businesses then disappeared off the planet. Knowing what i know about hosting and servers, I am sure they paid for hosting and server through a 3rd party outsourced company for a short, lets say 3 months to get away with taking the money from us, then didn't pay the bill anymore- surprise, your website disappears and all of the data due to no server and no hosting. WOW! DO NOT use them or you will regret it and your business will SUFFER!

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O. Gonzalo

13 January 2021, 03:24

  • US

They never respond on time and have…

They never respond on time and have total disregard to the client. I hate that I was involved with them. I would not recommend them to any one, they are not serious and have terrible work ethics.

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Randy Unger

10 January 2021, 11:36

  • EG

They Take The Money and Run!!!

Spent over a grand for logo design and website and received ZERO Services!!! This company is a scam! I had 2 different project managers. The last one told me I would need to give them more money to "restart the project". The salesperson that sold me the package quit the company. I even tried to reach the president and CEO of the company in hopes of getting something done. NONE of my emails or phone calls were returned. Don't be fooled into believing these FALSE and misleading glowing reviews. These guys will take your money and run!!!

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Mohammad Shakkak

09 January 2021, 06:57

  • CA

AMAZING experiences, Alex Raws is the best

I have nothing but AMAZING experiences with the Design Proficient live support and definitely from Alax Raws. I started my website making journey with Design Proficient and it has always been so smooth to get assistance, Alex Raws you are the best, I will continue to recommend you guys to my friends and clients.