Kelly was very helpful and informative. Great customer service!!

Big thanks to Kelly for looking after me today, professional, friendly and helpful, would highly recommend bringing your gold etc as great prices

Arriving with a few oddments of Silver and Gold I was greeted with a smile and a friendly welcome from Kelly. Kelly provided excellent service and good interactive skills. Kelly conscientiously went through the scrap items and provided a prompt and very fair quote. Excellent all round service.

Very helpful down to earth staff. Professional yet laid back too. The guy even cleaned a coin for me at no extra charge. Top service

First time I’ve ever sold gold. But would definitely recommend and use again. The process was very easy and explained to me.

Jason is a real gem. My daughter (15) decided to put her ring on a different finger while at school. It got stuck and no-one could get it off. It swelled up, started throbbing, she was crying. I then had to trawl round Fishponds with her trying to get someone to help me so I didn't have to go to A&E. The Fishponds jewellers said the ring was Titanium (despite it being from Shein), that their equipment wouldn't cut through it and that I'd have to go to the fire brigade :-o. Then we walked into Bristol Gold and asked a cashier for help. She asked Jason, who was really kind and helpful. He used his ring cutter, although the metal was steel and it probably ruined the cutter. He cut through the ring and rescued my daughter, which meant I could drop her back to school and not worry any firemen (phew). I offered to pay for the ring cutter, but he didn't want anything in return, just for me to write a review, which I forgot to do earlier (sorry Jason). Although I'm not a true paying customer, all the staff I encountered were lovely and Jason is a diamond geezer, good as gold (I guess I'd better stop now). Thanks again, Jason :-)

Went to Bristol Gold to sell a number of items of scrap gold. I had these items in separate bundles so took time to process each item. It was relaxed and friendly nothing was to much trouble. Big thanks to Kelly, very pleased.

Great experience , very pleased with price on sale of my gold I have had tucked in a drawer for years!! Beth was a delight, she was friendly and made us at ease and very professional, delighted with the lovely gold necklace I bought with some of my gold sale. Thank you so much. Kathy

2nd visit and again very helpful, pleasant and very good price. If I find anything else at the back of a cupboard I will be back. Thanks

An excellent experience in selling some gold and jewellery. Loved the banter with the staff, so easy to talk to and very professional in their assessment of my pieces. Keep that x-ray tube high in the air- the boss knows best! I will certainly return when I can and recommend your service to everyone 😊. Sorry I can’t remember your name but to the young lady who served me- I hope your holiday goes well ,and to the all of the team thanks for making this experience pure gold!