Return Policy On Websites is Deceptive!
I recently order 2 collarless men shirts from suits outlets. I wished I had done my due diligence and visited their website prior to ordering. The Return Policy on their website (which I read) states " You can return any item that doesn't meet your expectations within 30 days of the purchase date. To be eligible for a refund, the item must be in its original, unused condition, with all tags intact and no alterations done. This is what I read online before ordering the shirts. Now they're telling me that a tag is on the shirt that states no return. When placing my order, I was not able to see a tag on the shirt stating, "no return". What company deceives their customer with this kind of tactic. The clothing on their website looks very cheap & upon receiving the shirts, the quality is not what I expected. I had to pay for shipping & upon calling customer service they just informed me that I also must pay for returning item for a store credit. Buyer beware this is not where you want to shop. What am I going to do with a store credit if everything on the website looks cheap. I was google searching men collarless shirt and the shirts appeared. Remember the old saying "haste makes waste" is a very true statement. Don't know how long the credit is good for but since it appears to be ABSOLUTELY NOTHING on their website that I would consider ordering for my husband; I'm stuck with a credit that I probably can't give away.
Nice clothes and prices
Nice clothes and prices
This is my second suit I have bought…
This is my second suit I have bought from Suits outlet. Great quality just make sure you get your general size, after taking it in for alterations it fits like a glove.
Smooth and reliable experience.
I enjoyed the search experience, easy and efficient.
My Honest Opinion
I love the quality of your suits, and your affordable prices.
Easy to navigate thru the site.
Easy to navigate thru the site.
The suits are pretty good quality...
The suits are pretty good quality...
Avoid Avoid Avoid.
Avoid Avoid Avoid. No way is their true rating 4.5. Most of their collection is designed for "SuperFlys", but I found some traditional stuff with great prices. Purchased 8 dress shirts, a pair of dress pants and a sport coat. In summary: Cheap prices but....Horrible quality, horrible fit, and horrible return experience. It would appear they buy the "worst of the worst" on the close-out market and then put lipstick on the pig on their website. Believe me, it's an insult to pigs.
Very easy and quick to order
Very easy to per
The suit was as advertised and the…
The suit was as advertised and the price was great as well. Great quality and fits well. I’m definitely going to order again. I received it sooner that I thought