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Linda Cooper

20 February 2025, 03:39

  • US

Return Policy On Websites is Deceptive!

I recently order 2 collarless men shirts from suits outlets. I wished I had done my due diligence and visited their website prior to ordering. The Return Policy on their website (which I read) states " You can return any item that doesn't meet your expectations within 30 days of the purchase date. To be eligible for a refund, the item must be in its original, unused condition, with all tags intact and no alterations done. This is what I read online before ordering the shirts. Now they're telling me that a tag is on the shirt that states no return. When placing my order, I was not able to see a tag on the shirt stating, "no return". What company deceives their customer with this kind of tactic. The clothing on their website looks very cheap & upon receiving the shirts, the quality is not what I expected. I had to pay for shipping & upon calling customer service they just informed me that I also must pay for returning item for a store credit. Buyer beware this is not where you want to shop. What am I going to do with a store credit if everything on the website looks cheap. I was google searching men collarless shirt and the shirts appeared. Remember the old saying "haste makes waste" is a very true statement. Don't know how long the credit is good for but since it appears to be ABSOLUTELY NOTHING on their website that I would consider ordering for my husband; I'm stuck with a credit that I probably can't give away.

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JAMES JONES

01 January 2025, 23:59

  • US

Nice clothes and prices

Nice clothes and prices

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Alex Segura

02 December 2024, 07:42

  • US

This is my second suit I have bought…

This is my second suit I have bought from Suits outlet. Great quality just make sure you get your general size, after taking it in for alterations it fits like a glove.

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Alvin Jackson

01 December 2024, 14:35

  • US

Smooth and reliable experience.

I enjoyed the search experience, easy and efficient.

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Lee H.

09 November 2024, 11:09

  • US

My Honest Opinion

I love the quality of your suits, and your affordable prices.

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Dickie Kelly

02 November 2024, 01:55

  • US

Easy to navigate thru the site.

Easy to navigate thru the site.

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Frankie

02 November 2024, 01:03

  • US

The suits are pretty good quality...

The suits are pretty good quality...

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Tom M.

26 October 2024, 00:25

  • US

Avoid Avoid Avoid.

Avoid Avoid Avoid. No way is their true rating 4.5. Most of their collection is designed for "SuperFlys", but I found some traditional stuff with great prices. Purchased 8 dress shirts, a pair of dress pants and a sport coat. In summary: Cheap prices but....Horrible quality, horrible fit, and horrible return experience. It would appear they buy the "worst of the worst" on the close-out market and then put lipstick on the pig on their website. Believe me, it's an insult to pigs.

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Wilbert Dow

01 September 2024, 15:59

  • US

Very easy and quick to order

Very easy to per

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AnthonyMoore

07 August 2024, 02:00

  • US

The suit was as advertised and the…

The suit was as advertised and the price was great as well. Great quality and fits well. I’m definitely going to order again. I received it sooner that I thought