Still have not received my shipment

Excellent service and customer care!

I ordered grey shirts --got black... they sent a return form I filled it out and sent shirts back and have not heard nothing since and its been almost 8 WEEKS!!!! damn poor service they got paid and I have no shirts

Great quality and unique styles!

Exceeded my expectations. Great quality and timely delivery.

Color Fades after a month

All way great service thank you!

The quality of the product is very good, the M size is was to big for me, I tried to exchange to a S size but the restocking fee plus the return shipping it was to expensive not worth it to pay for an exchange making the product to expensive. I Wont buy again a product for this place, no customer friendly

Found a coat with features I wanted, great price, good quality, quick ship time.

I work for a municipal government in Washington State in the Transportation Department. Years ago I took over the task of ordering safety apparel for our staff. TSA was one of the main vendors we used because of the company's willingness to do custom logo work on a small scale of one or two garments at a time. I can honestly say there have been up and downs during my years of doing business with TSA. I would place my orders online and there would be lack of responsiveness and unexplained vendor errors in fulfilling orders. More than a few times I said, "After this order is filled, I will never do business there again." However, the corporate culture at TSA appears to have dramatically changed direction recently to a big emphasis on customer service - and it really shows. Whenever I would end up dealing with sales rep Nathan Redmond, I became confident things would eventually work out fine. At one point I expressed some frustration to Nate by email and he graciously offered to become a personal sales rep for my orders. Since then I have been able to email Nate directly with very detailed descriptions about my orders which was something not easily done using the TSA online ordering template. The degree of personalized care and responsiveness by Nate has been fantastic. A few weeks ago I asked Nate why items often take so long to deliver and are so often on backorder. Nate took the time to compose and write out a lengthy email reply to me about the inventory stocking challenges faced by TSA and throughout the safety apparel industry. I was able to share his reply with our affected staff members and those explanations created a lot of good will in spite of the wait for their gear. I have no insider information, but it feels like there has been a giant turnaround at TSA. Out of all the safety apparel vendors from which I could choose, TSA has become my favorite. If TSA management wonders whether superior, personalized customer service (and stellar staff members like Nathan Redmond) really matter, please believe me - they matter more than anything else! That is the primary thing that keeps me coming back to TSA instead of the competitors.