Verified
Very Bad Customer Phone ServiceYesterday I spent 55 minutes on hold to…
Yesterday I spent 55 minutes on hold to customer care at SoClean. Today I spent another 1 hour and 14 minutes and finally hung up. They said there were only 16 folks ahead of me. Hope you never have to contact this company's Customer Service because of a broken part they make.
Verified
So Clean Online Order
So Clean responded to my online order promptly and with quick delivery. So Clean does not disappoint with great parts and service.
Verified
Ordered on line
Ordered on line. Was delivered within 5 working days. Did not have charges on the invoice for my records.
Verified
The product was easy to order and quick…
The product was easy to order and quick to receive. What more could you ask for in a transaction?
Verified
I like the ease of putting my CPAP in…
I like the ease of putting my CPAP in the SoClean every morning and have the timer scheduled to run at 10am...very easy. The only thing that isn't the best is the noise when it runs, but it is brief.
Verified
Love it
Love it. Washing my equipment is not hard it just takes time and I end up draping pieces all over the kitchen to dry. But SoClean is sooooo much easier. Head gear in machine, hose in the side, close the lid and walk away. Bedtime - head gear on, attach hose, turn on my machine and off to lala land. It is pricey but it works and is so easy to use. Thanks SoClean for keeping me free from dirty equipment illness.
Verified
LOVE IT!!
I have not had a problem yet and it sure beats handwashing and the mess I had to clean up! So now I have no mess. I love my " So Clean"!
Verified
Ozone in So Clean cleaner not good for lungs
My doctor has brought to my attention a CDC study that says my So Clean machine produces ozone and may be harmful to my lungs.
Verified
I still have not received my order
I still have not received my order. Please don't use UPS followed by "mail innovations" for your packages. Mine has been sitting at the USPS facility in Cleveland for over a week. This is the second time this has happened to me. Somehow, our postal service has devolved into a service that is worse than most 3rd world countries.
Verified
Pretty good
Pretty good. The tank could be a little larger. I have a full face mask and it barely fits inside.