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Joe

01 February 2025, 19:43

  • IE

Best Customer Service Experience Ever

Chad P. went above and beyond to help me. How many other companies create a culture and have people that would see an email come in late on a Friday when they are trying to leave and decide to call and help? Not walk out the door, not email a canned response, but quickly call and walk you through your problem until resolved. If you want to do business with a company that puts the customer 1st and actually provides exceptional service, look no further.

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David Wilder

01 February 2025, 10:24

  • US

Honestly I have heard great things…

Honestly I have heard great things about this company. But what made it a stress free experience was Bryce. His patience and thoroughness was way more than I could have asked for. I will recommend this company to anyone I know and be sure they ask for BRYCE. Thanks again for your help and educating me. Not many people or companies go to that length anymore.

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Joe -

01 February 2025, 08:34

  • US

Thank you Chad & Lucas !!!

Thank you Chad & Lucas !!!! Keeping pace with the other iTrust people I have had contact with, you both were extremely helpful and total professionals as we worked through my issue. And thanks for the follow-up to make sure all was in good shape.

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Bridgette Tiffany

01 February 2025, 08:06

  • US

I have had the BEST service throughout…

I have had the BEST service throughout my whole transaction with Chad V! His communication and follow through was perfect! Thank you, Chad!

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Lucia

01 February 2025, 07:39

  • US

Outstanding Support

I called Ayrton for support with one question initially. He ended up answering 3 of them that brought much clarity to my relationship with iTrust Capital as an account holder. Completely satisfied with the support I receive here. Thanks, Ayrton. Keep up the excellent job!

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Richard Palo

01 February 2025, 07:30

  • US

Julian was helpful to correct my login…

Julian was helpful to correct my login difficulties.

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Caroline Hess

01 February 2025, 06:36

  • US

I worked with Ashley and Nadia on a…

I worked with Ashley and Nadia on a Roth conversion. They were both very helpful and made me feel that my business was valued and appreciated! They helped me navigate the forms which expired my request! I have also spoken with Chad on two prior occasions and felt that I received excellent customer service. ITrustCapital has an excellent team and provide amazing customer service!

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Brian Lee

01 February 2025, 06:27

  • US

Tech support was great

Tech support was great

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john wells

01 February 2025, 05:44

  • US

Exceptional service Every time

Every call I've made to iTrust customer support has been exceptional. Today I spoke with Ben P. and he was professional, polite, and efficient in communication and task for which I placed my call. It reminds me of the "old" days of customer service! Refreshing to know that customer service can be a pleasant task. Thank you iTrust!!

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curthahn

01 February 2025, 05:26

  • US

Great Service

Great service!