Best Customer Service Experience Ever
Chad P. went above and beyond to help me. How many other companies create a culture and have people that would see an email come in late on a Friday when they are trying to leave and decide to call and help? Not walk out the door, not email a canned response, but quickly call and walk you through your problem until resolved. If you want to do business with a company that puts the customer 1st and actually provides exceptional service, look no further.
Honestly I have heard great things…
Honestly I have heard great things about this company. But what made it a stress free experience was Bryce. His patience and thoroughness was way more than I could have asked for. I will recommend this company to anyone I know and be sure they ask for BRYCE. Thanks again for your help and educating me. Not many people or companies go to that length anymore.
Thank you Chad & Lucas !!!
Thank you Chad & Lucas !!!! Keeping pace with the other iTrust people I have had contact with, you both were extremely helpful and total professionals as we worked through my issue. And thanks for the follow-up to make sure all was in good shape.
I have had the BEST service throughout…
I have had the BEST service throughout my whole transaction with Chad V! His communication and follow through was perfect! Thank you, Chad!
Outstanding Support
I called Ayrton for support with one question initially. He ended up answering 3 of them that brought much clarity to my relationship with iTrust Capital as an account holder. Completely satisfied with the support I receive here. Thanks, Ayrton. Keep up the excellent job!
Julian was helpful to correct my login…
Julian was helpful to correct my login difficulties.
I worked with Ashley and Nadia on a…
I worked with Ashley and Nadia on a Roth conversion. They were both very helpful and made me feel that my business was valued and appreciated! They helped me navigate the forms which expired my request! I have also spoken with Chad on two prior occasions and felt that I received excellent customer service. ITrustCapital has an excellent team and provide amazing customer service!
Tech support was great
Tech support was great
Exceptional service Every time
Every call I've made to iTrust customer support has been exceptional. Today I spoke with Ben P. and he was professional, polite, and efficient in communication and task for which I placed my call. It reminds me of the "old" days of customer service! Refreshing to know that customer service can be a pleasant task. Thank you iTrust!!
Great Service
Great service!