Bryce was very helpful in getting our…
Bryce was very helpful in getting our issue with the flashing screen on the website fixed. He contacted the IT department who did their magic and we were the able to carry on with our business.
Jett was great
Jett was great. Friendly. Knowledgeable. Got what I needed quickly without extended phone time
Great Customer Support
Bobby did a great job assisting me with my technical issue. He was friendly, professional and he followed up with me like he promised me he would. Kudos!
Josh was extremely helpful and I really…
Josh was extremely helpful and I really enjoyed his friendly demeanor. I’m not the most literate Computer user but, he made everything easy. Really appreciate My experience.
Great explanation and quick remedy for…
Great explanation and quick remedy for my need. Glad to continue my investment journey with iTrust.
The customer service continues to amaze…
The customer service continues to amaze me. It's easy to find the number of a representative to call.... with minimum waiting time. In particular Ben was friendly knowledgeable and a very happy to help me. These guys know how to run and build a company with top-notch service. AWESOME JOB
Bobby was great
Bobby was great. a great investigator and problem solver. his persistence and expertise got me through all the processes
Verified
Very impressed with UX
I am very impressed that I can now invest in bitcoin directly through an IRA, and have such a great experience with ease of use, security features and customer support. My only call to the help line was answered immediately by Mo, who showed me how to cancel a duplicate funding instruction that I was panicking over. I’m pumped!
Helpful
Helpful. Professional.
Bryce was great
Bryce was great, walked me through the whole process of transferring my Simple IRA over into one of your Traditional IRAs. Really appreciate his help. He took his time and explained everything and when there was something he was unclear on he got that answer for me. Much appreciated. Jeff