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Susan Randolph

01 February 2025, 05:08

  • US

Bryce was very helpful in getting our…

Bryce was very helpful in getting our issue with the flashing screen on the website fixed. He contacted the IT department who did their magic and we were the able to carry on with our business.

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Consumer

01 February 2025, 01:44

  • US

Jett was great

Jett was great. Friendly. Knowledgeable. Got what I needed quickly without extended phone time

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Shawn Murray

01 February 2025, 01:27

  • US

Great Customer Support

Bobby did a great job assisting me with my technical issue. He was friendly, professional and he followed up with me like he promised me he would. Kudos!

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Tom Ray

01 February 2025, 01:20

  • US

Josh was extremely helpful and I really…

Josh was extremely helpful and I really enjoyed his friendly demeanor. I’m not the most literate Computer user but, he made everything easy. Really appreciate My experience.

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Eddie Linder

01 February 2025, 00:49

  • US

Great explanation and quick remedy for…

Great explanation and quick remedy for my need. Glad to continue my investment journey with iTrust.

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johannsenaol.com

01 February 2025, 00:23

  • US

The customer service continues to amaze…

The customer service continues to amaze me. It's easy to find the number of a representative to call.... with minimum waiting time. In particular Ben was friendly knowledgeable and a very happy to help me. These guys know how to run and build a company with top-notch service. AWESOME JOB

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al malmquist

31 January 2025, 08:37

  • US

Bobby was great

Bobby was great. a great investigator and problem solver. his persistence and expertise got me through all the processes

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Craig

31 January 2025, 07:07

  • US

Verified

Very impressed with UX

I am very impressed that I can now invest in bitcoin directly through an IRA, and have such a great experience with ease of use, security features and customer support. My only call to the help line was answered immediately by Mo, who showed me how to cancel a duplicate funding instruction that I was panicking over. I’m pumped!

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John

31 January 2025, 06:16

  • US

Helpful

Helpful. Professional.

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Jeff Roberts

31 January 2025, 05:49

  • US

Bryce was great

Bryce was great, walked me through the whole process of transferring my Simple IRA over into one of your Traditional IRAs. Really appreciate his help. He took his time and explained everything and when there was something he was unclear on he got that answer for me. Much appreciated. Jeff