Everyone was beneficial and…
Everyone was beneficial and professional, and they were willing to answer all my questions. Great company service!!!
Chris was great to work with
Chris was great to work with. Made my distribution fast and easy.
Help desk for Account Setup
Quick service, easy to talk to, service rep knew his stuff, and probably more positive things to easily say. Anyway, THANKS!! John
Very fast and always professional…
Very fast and always professional service from Itrust capital.
I needed the contact customer support…
I needed the contact customer support at I trust capital for a funding error that I probably caused myself I got a hold of Bryce a customer service representative, who worked relentlessly to get my problem resolved. I trust capital has been an all-star in my investment portfolio.
Verified
Next level customer service
I am not paid to do reviews. With a company like iTrust Capital, it isn't hard to write a positive review. Their customer service is next level. Today I talked with Ayrton and he was very knowledgeable and helpful.
Helpful personnel
When it was taking awhile for my IRA transfer check to get there, Chad V gave me his number so I could text him and check in often until it arrived. This very much put my mind at ease during a stressful time. Then, once the money arrived in my account, it was super easy to choose what products I wanted to buy.
iTrustCapital has fast professional support
Stacy at iTrustCapital was very professional and fix my issue very quickly. This is my second experience with Stacy at iTrustCapital and she made both a painless experience.
Been trying to transfer assets to…
Been trying to transfer assets to itrustcapital from another custodian for weeks now. I just keep going in circles with their support team about paperwork. I upload something, their system deletes it by accident and they ask me to upload it again. They say electronic signatures doesn't work then I confirm with the transfer custodian it does. Then they tell me some other fields are not filled out on the form when they clearly are filled out on the form. What a mess, Im ready to give up on this company. They send me 5 emails, calls, and text messages about processing but nothing gets done in the end.
Bryce was extremely professional and…
Bryce was extremely professional and polite. Answered all of our questions efficiently. Great customer service experience!