I just ordered a ton of stuff for Black Friday with the hope that if it doesn’t fit I can always return. I’ve got a curvy but short body so sizing can be hard. Turns out they said my entire order is non-refundable! Now I’m stuck with dresses that are too long for me or fit odd.

I never write reviews unless I have a terrible experience, but Lulu’s customer service is just so good that I HAD to write a review. I placed about 5 different orders over Black Friday and Cyber Monday and UPS screwed up the shipping on all of them. Several were supposed to be next day air and another was 2 day air. I called Lulu’s and they refunded me immediately. I also realized that had forgotten to apply a code that would save me massive amounts of money on Cyber Monday. Messaged a Lulu’s representative the following day and was also refunded immediately for the discounted amount. Not to mention their clothes are actually true to size (being a 5’10” 180 pound woman, this is important) and flattering with consistent quality. I LOVE LULU’S!

I have been ordering from Lulus for over 2 years now and they have been very consistent in their products, quality and sizing. They have good customer service and an easy return policy.

I purchased a dress for an event on December 4th but I was sent the wrong size. I ordered and XS which is what the receipt says as well as the package, but the dress is actually a S and I am drowning in it :( ... now I don’t have anything to wear eeeeek

Lulus is the best! I have been shopping with this company for years and I’ve never been disappointed. The quality has always been awesome! Prices have gone up over the years but it is worth it for the styles they carry. It’s hard to find websites lately that are on trend, young, and still relatively modest. Lulus blows it out of the water every day. I’ve really loved watching this company grow over the last several years. They are going to do great things - so happy to be along for the ride 🤩

I’ve ordered several things from this website. They always have good promotions or sale items. The quality of every item I’ve ordered has been very nice. I emailed staff about a grace period for promotions and they responded quickly and honor the promotion within a certain period of time. I’ll be ordering more things from this website.

One of my shirts came unraveled the first time I washed it. Just very poor quality at the seam. Otherwise I’ve truly enjoyed my purchases from this company.

Amazing customer service. I ordered a dress and was too small. I needed it for a wedding happening in a couple of days so I chatted with customer service representative and she was so helpful. I was able to exchange my dress for a Medium and got the fastest shipping for free (instead of paying 35$). Amazing service.

Excelente La mejor tienda,para comprar por linea,los estilos y el material utilizado son de lo mejor. Amo Lulus 😃

Great shoes , fast shipping