I did not receive my order After contact with hiplok, They offered to send the order again. Probably the package got lost in the mail.

Probably the best lock on the market!!! Had it around my basement door, which of course they tried to come in with a power cutter. Couldn’t cut in my hiplok but unfortunately came through by cutting the hinges. maybe start making hinges as well? 😅

The D1000 lock is good, however it's too small and only barely fits around my electric scooter (Ninebot max g2) and the bike loops. It would be better if the lock was a couple of centimeters longer

D1000 Excellent And Z Lok 👍

I bought a second Airlok as the first one worked so well and managed to keep a bike safe (despite some clear attempts to steal it using a baluster from our staircase as a lever!). Pleased with the product and the support service was really helpful: I was missing a washer and they promptly sent me another one.

Bought two Hiplok JAW's, one for the road bike and one for the MTB. Really simple and secure fitting and usage, giving loads more space in the shed! Intending to buy more for the other family bikes. Brilliant product!

Had a very positive experience after buying a Hiplok Switch lock, after an enquiry about whether additional brackets could be purchased, Hiplok provided me a direct way of buying a couple of mounting brackets to mount to my other bikes and easily move the lock between bikes for different rides and then worked to update their system to allow other buyers to purchase the additional brackets separately. I can't imagine how the support could possibly have been better so thanks to Hiplok and particularly Megan for helping me out so quickly and efficiently.

The D1000 I’m sure is supper tough but it’s just so small. It won’t fit around the bike and a rail (as shown on the website pictured), in fact just the wheel and fork is a challenge. I wish it was longer as I’m sure it’s great on small framed bikes but for me a waist of £250.

I bought this lock based on good reviews elsewhere - it is definitely comfortable to wear, but everything else feels not as well thought through. I bought the superbright version, not realizing that the Velcro strap were going to block about half of the reflective cover. It would be better to at least have some reflective threads in the strap. And I can’t figure out a neat way to deal with that long Velcro strap when I lock my bike - it usually seems to end up dangling or I have to wrestle with it to get the Velcro to align. It’s also strange that you have to take the “buckle” off completely to use the lock - I had assumed that one end of the chain would be permanently connected to the lock. That would make it easier and faster to use, as well as making the useable length just a bit longer, useful in crowded parking areas.

I never received my lock!! Sent a message to customer’s service and no reply!