I bought the awesome Airlok by Hiplok and it works! Thieves tried to steal my brand new bike, but couldn't, despite taking a hacksaw to the Airlok. Kudos to Hiplok for an awesome product and great customer service by John.

Hiplok d1000 keys are cheap metal bend break easy don't make sens make a ok lock but cheap key.

DXF lock is useless for practical use. It is so short that you can not include the rear wheel which is standard security advice. Additionally it is so small that you can't even lock the bike to certain bike racks. This is a standard commuter bike with a steel frame (so narrower than average). Purchased the DXF lock from Evans Cycles. Testing the lock requires removing it from packaging. Evans Cycles refuses returns of anything opened and Hiplok told me that since I didn't purchase it directly from them they couldn't provide any help. They recommended purchasing additional locks instead.

I was encouraged by my local police service to register my tri-bike and consider upgrading my security. So searched online and found Hiplok. Plenty of choice and able to select the most suitable for my needs. I ordered on Wednesday and received my new lock and cable on Friday. Excellent service by Hiplok and DHL - kept well informed. I then registered my lock with Hiplok which was very easy and straightforward. Quality is excellent for the DX lock and cable. I consider it value for money. No hesitation to recommend Hiplok to others from my experience.

Fantastic customer response and communication from Megan at Hiplok. Lost my spare keys and they offered to swap the barrel as the keys may have been stolen. Unfortunately the barrel swap didn't go as planned and they sent a new lock FOC. Which was great news.

Excellent customer service. They replied to all correspondence within an hour or so and offered to replace a broken bracket free of charge without any questions. The lock itself is great, compact and secure, and the customer service is outstanding.

Unfortunately yet another company that misuses your data. Sending me several spam emails per week - which I unsubscribe to each of them, only to continue receiving them. Sorry, I’m sick of companies marketing. If I unsubscribe then this should remove all emails. It’s a shame as the lock is as expected

Purchased the latest DX1000 but it wont lock properly and cant remove the key when put together. I am not the only customer to have this problem. Not happy !

Pésimo servicio!! Compré un duplicado de mi llave de un candado Hiplok Gold hace más de 10 días hábiles y no me ha llegado. No me han dado ninguna actualización, no me han informado el estatus de mi compra y no me han dado mi reembolso. Van tres correos que mando pidiendo ayuda a support@hiplok y no responden.

DPD left v expensive lock on doorstep despite instruction to leave with a neighbour. I had to ring a neighbour to get it. DOD also said it had been given to me although I was 200 miles away at the time. Next time I’ll buy elsewhere