I purchased 2 items and received the wrong order. I sent two emails to support but I have not seen a response.

good chain. love these loop type chains and the rings are quite big enough for any type of U/D lock that you may want to use for added safety

its awesome product.... holds everything i cyclist would need

Got my hiplock dx as i do deliveries on ebike. Got it on time. Excellent quality. Easy to carry and use.

Good price, nice product delivered on time.

excellent customer service

Mai avuto un lucchetto ad U così veramente sicuro ed anche molto bello grazie mille sono pienamente soddisfatto grazie a voi.

Communication was plentiful, shipping was extremely fast.. (and trackable).. despite the weight and dimensions stated and given.. its still a chunky heavyweight that catches you by surprise. Can't actually rate the product.. to be truthful, don't want to be put in that position.. am hoping and trusting all " bench tests" on YouTube etc are accurate and potential thieves are discouraged

Good delivery from Hiplok, product was easy to install, I do feel Hiplok should supply wall plugs for the screws as the plugs need to be large to hold the 4" screws. Overall this is a good product and gives me confidence that my bikes are secure.

Good customer service