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Do not trust this company from an RV Repair company
Do not trust this company and there shipping!!! As an rv repair company owner out of alabama plz listen folks to the reviews the lowest always tell ya the whole truth,I documented all video and audio doesn't not lie always do and keeps honest honest....Beware of this company order from Elkhart Indiana where they are made folks....beware
Parts
Extremely prompt service and delivery of a part. In fact the original part was broken, no fault of Dyers, and they shipped a new one the very day I emailed them. Will always use them first when I need a part.
Great customer support
I ordered a new core furnace When it arrived the box was rough I inspected my core and found a broken part. Kristi from support was the most helpful person I’ve dealt with in years!!!!!!!! She is what this country is missing She answered my questions and emails promptly No waiting days for her to respond. It was less than a hr each time My new core should arrive just in time for my trip Thanks again for a great experience with your company and Kristi was the best
Received the temperature sensor earlier…
Received the temperature sensor earlier than expected. Installed it and it is functioning well.
Incredibly fast shipping
Incredibly fast shipping! Great customer service! A++
I purchased a RV refrigerator from…
I purchased a RV refrigerator from Dyers RV Parts/Accessories as they had the best price available. I arranged for a mobile RV service to install the refrigerator in my RV. The mobile RV technician said could not finish the install as a "wiring harness" was missing. I called RV refrigerator company myself and talked to 4 different people who could not give me an answer. So frustrating! And I was getting no where! I called Dyers RV to see if they could help and I spoke with Kristi. She understood my frustration and offered to call the RV refrigerator company herself as she had a contact there. The next day I had the answer in an email that Kristi forwarded from the RV company tech: a "wiring harness" was not needed and it was to be "hardwired in". The email was complete with a detailed diagram and instructions. Kristi even followed up with a phone call to make sure I had receive the email/information and whether she could help with anything else. Such great customer service by Kristi at Dyers RV where she went beyond to help me in a difficult and frustrating situation. I will be a customer for life with Dyers RV because of Kristi and dedication to her job. BIG THANK YOU, KRISTI !!!
Dometic 2454 Control Interface and Power Control Module 3Way Kit Item #97349
We had been looking for this part (or as it turns out combination of parts) for our Domectic 2454 refrigerator for a few months, even on Ebay! No one could get it until MAYBE March 2023 if then. I was reading on the Casita forum and someone mentioned getting a part for their fridge at dyersonline.com so I went to their website and found a kit that might work. I contacted the support team by email and was told part I needed was discontinued but they would forward our info to Dometic to see if that kit would fit our fridge and was told YES it would !! We placed an order that day and received it a few days later. It took three weeks for us to find time to install it. Easy peezy!! Thanks to Dyers for going that extra mile our fridge is working again! Great place for "do it yourselfers"! Sincerely, L & B owners of a 2017 Casita Spirit Deluxe
Shipped fast
Shipped fast! Product fit perfect and was to my satisfaction. Stood up to 7 rainstorms. Thanks a lot for the amazing service
Support awesome, shipping department confused (during Covid 19 crisis).
Really 4.5 stars. I ordered a Yamaha ef2000isv2 generator. They sent me a used one with missing parts. I complained; they paid to ship it back from my home (UPS pickup) and sent a new one. The generator does not come with oil, I asked for a quart of oil, and they said they would send 2 quarts of oil. They sent 12 quarts of yamalube oil (a whole case). I asked them again for an Merchandise Return Authorization, and they paid to have 10 quarts of oil shipped back to them. The support person, Rachael was great. The Covid 19 thing must have the shipping department in disarray. In the end, I wasn't in a hurry, got a great price, and 2 quarts of yamalube oil.
Ordered a Kar Kaddy SS460 and…
Ordered a Kar Kaddy SS460 and accessories. Product shipped and was received in a couple of days.