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Excellent Service throughout
From initial ordering through to fitting the Roman blind , everything was perfect. Great communication , fabric samples no problem to arrange, and really good quality blind. Very satisfied and will definitely use again
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Excellent service - happy to recommend
We are delighted with the pair of lined double pleat curtains (4.25m x 2.5m) made to order for us by Home Decor Interiors, with their helpful friendly approach keeping us informed at each stage, and their timely service - 24 days from order to delivery, exactly as predicted. Great value and they look great!
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Not able to leave zero
Wished I would of read the reviews of the other disappointed customers, never before have I experienced the non-return policy! Avoid ordering from this company like the plague! as you can buy the same products from a reputable company who will allow you to return items you don't require. As a rule you read the returns policy when you need to return an item, I have suggested they should clearly state on the front sales page that goods can not be returned. Silly me ..... if they did no on would order from them !!!
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Delighted
Delighted! We recently ordered made-to-measure Roman Blinds and are absolutely delighted with them. We are very impressed with the workmanship and excellent customer service.
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Great service and product
Needed curtains for patio doors and kitchen window with specific requirements. Contact with the team was straightforward, friendly and helpful. All queries resolved and fair price. Good quality products delivered before stated time and all to agreed spec. Would not hesitate to use House Decor Interiors again or recommend to others.
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Never again
Ordered 4 rolls of wallpaper which their online calculater advised. We only used 3 so wanted to return the extra roll (£42 per roll). Told that they do not accept returns. Why advise to buy more then required then? Is this a sales ploy? My advice is to buy from a high st store where they accept returns of any extra purchased rolls, most stores do this.
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Very happy customer
Have bought 4 lots of material from HDI which also had to be fire treated. Staff very helpful with the purchase and kept me informed at all times. Really happy and excellent service - would definitely recommend.
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We ordered Harlequin wallpaper for a…
We ordered Harlequin wallpaper for a recent refurbishment of a 1960's house. The wallpaper, while very nice, did not look anything like the pictures. We didnt have time to order a sample which we normally do. We contacted House Decor to advise that we wanted to return the wallpaper and after 3 emails interogating us about why we wanted to return the paper and 3 conversations , we were advised we could return it but with a handling fee of £60. I have never come across this, I eventually had to speak to their Customer Service Manager who would not explain how the handling charge was brokenb down or whether it was imposed by Harlequin or them. Do not use House Decor as my experience was terrible and we are £60 worse off.
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Good to deal with
Good products, good prices, efficient service - thanks.
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Excellent
House Decor Interiors have been great. The cost was reasonable, and the workmanship and communication excellent.