Verified
Best chair ever
Everything was explained really well and your agent made me feel at ease. Glad I used this company
Verified
Excellent sales experience
Excellent sales experience Great customer service and customer care team highly recommended company
Verified
Staff were engaging and patient
Staff were engaging and patient
Verified
Really helps!!!
Really helps with my medical issues wish I came across it sooner!!
Verified
The chaire is just what we hopte for…
The chaire is just what we hopte for and much much more
Verified
Reasons not to do business with this company.
My 25 year old Adjustamatic bed needed a new mattress so I contacted the company and a representative duly arrived (1/7/24). He implied that my bed was so old that a mattress for it was no longer available, then went into overdrive to sell me an electric Ottoman bed, assuring me that he had given me a Premium mattress at a discounted price. I didn't need extra storage space but allowed myself to be persuaded until a few days later when I called to say just that, pointing out that 43" x 4ft of storage space which I didn't need was extremely expensive and that the length, 6ft 3" was too long for the space. Again I was pressured to go ahead. Now I am £3,400 poorer and stuck with a bed which is totally unsuitable for me. I constantly stubb my toes on the end corners of the bed because the space at the end is too narrow, the mattress, which needs to be turned every month, is too heavy for me to even lift to tuck a sheet under let alone turn (I am 89 years old, 5'2", weigh barely 8st and live alone). Also the mattress is a non standard size which makes buying bedding difficult and expensive. The bed was delivered on 31st July, I wrote to Customer Services complaining of the issues on 13th August but have not even received an acknowledgement let alone a reply. One star is more than they deserve in my opinion though the delivery guys were terrific.
Verified
from the first phone call to the…
from the first phone call to the salesman gary coming to our house the service we received was excellent.
Verified
There are so many positive features…
There are so many positive features about this chair It is so comfortable that I don't use my bed any more However, I seem to sit on it rather than in it and find it difficult to push myself back into a more comfortable position
Verified
Arrived on day and time they said very…
Arrived on day and time they said very professional workers. Very pleased with bed
Verified
Brilliant service and outstanding…
Brilliant service and outstanding chair, thank you