ORDERING ONLINE I ordered a chest freezer online, paid in full and received an email to say that it would "probably" be ready for collection by a date 2 weeks later. I had to ring and find out that there was no stock in Australia and told it would be 2 weeks before any arrived. Two weeks later after phone calls, not all returned, was told that it was on its way, but then a week later I was told that Fisher and Paykel were not bringing a shipment into Australia for another 2 weeks. After almost 6 weeks from ordering it was agreed that we would take another brand of freezer, a different size but it was sourced quickly. The people handling the online orders we friendly and polite but there are obvious issues with stock from Fisher and Paykel. Having a way of determining availability quickly and accurately would help - or just buy in store.

The salesman was upfront and personable took time to explain everything

Joyce Evitts bent over backwards and went above and beyond to assist us in being able to get the new washing machine we desperately needed on rental. We were very appreciative of the way Joyce kept us informed during what turned into about 3 hours of back and forth with finance. Many thanks Joyce, you are a treasure

I have brought many things from Radio Rentals and always received good service. Thank you.

Good service. Friendly staff. Quick action on my request

All of the staff I dealt with were very helpful and friendly. Thank you

Will was very helpful, friendley, co-operative, and great Customer service, was updront with my credentials, tried his hardest to please . very gd.

I have been with RR for many years & will remain so for many more. They look after me :)

Constantly stop taking direct debit payments when the money is there in the account forcing late fees and taking more money then needed

They were very helpful