No problems at all

Knowledgeable and thorough going through all the travel requirements. Would go there again in the future.

Awful customer service and communication. After having booked a course of three rabies jabs, I had appointments cancelled on the day before on four separate occasions. On one occasion I had actually travelled all the way there before being told the jabs weren't in stock. It baffles me that they would not reserve three rabies jabs for me after I'd paid well over £200 for the course - only telling me that they'd been used for other patients the day before the appointment. The customer service staff were useless - I was told I would have to rebook at another clinic on the other side of London. They seem to have no idea what they are doing - just use boots instead

AVOID at all costs! Lloyds Pharmacy LP5264. Charged me £20 for consultation then booked me for a Yellow Fever jab. The night before, called….no stocks and there was a double booking. Rescheduled for today…2 weeks later. Called an hour beforehand to tell me no stocks! Phone left ring for 1 hour. Central booking system is a disgrace. I travel in 2 weeks and had I not found an alternative provider, I would be unable to travel. Total disregard for the customer but happy to take their money and fail to provide the service.

Fantastic Masta Travel Clinic service at Bellshill, Scotland (inside Lloyds Pharmacy). Tara checked our travel plans thoroughly and we were vaccinated in no time - we hardly even felt them!. She shared some useful advice and tips and it was clear that she is both very experienced in her job and well travelled too. Thanks Tara :)

Booked an appointment for some travel vaccines. Received good advice from Tara at the Bellshills branch and received our vaccines the same day. Would use again.

Requested very simple advice regarding a vaccination to be told “I don’t know, I’m not medically trained”. This is fair enough, however the question didn’t require a medical answer and the ‘can’t be bothered’ attitude just put me off using them completely.

Travelled 30 minutes to their clinic for an appointment made two weeks prior, only to be told that there was no Pharmacist available on site for the next three weeks, so they couldn't do my vaccinations. No attempt was made to contact me to notify me ahead of time. Terrible customer service. Will avoid at all costs in future.

Booked fit to fly and day 2 PCR at £79.00 each Had the first test done in Lloyds in ST Andrews and was told I would be lucky to get the result in time. Due to the delay I changed my flight While away the rules on day 2 changed so I cancelled the PCR and organised a lateral flow test elsewhere On my return I telephoned Lloyds in St Andrews to confirm cancellation which they did. They also advised me to check my credit card statement to see if I had been charged which I had. On contacting MastaTravel health I was told the charge was non refundable. I would recommend to anyone to avoid dealing with this company. The service is appalling and they are only interested in your money. Hopefully soon their services will no longer be required if politicians see sense.

Went for bloods for chicken pox tv needed for work , should hear in 24 hrs, week later, no results contacted to be told lab out of reagent, don’t know when have it in ?? Rang April mid wats happening, need to go back to work , we will get the nurse to email you, nothing week later , now sat Qi ng on phone 40 mins and counting , paid £180.00, no refund