Verified
Un checked van
After picking van up in November and supposedly being checked we had no working washers and massive water leak on way home. We got this fixed at our cost and now after a blowout on m62 in Friday night traffic we find locking wheel nut has been removed.Phoned them to see if they had it.No As the only owner of a new van they say they haven't seen it. Obviously they have and again we find the van has not been checked properly before handing over. Waste of time trying to talk to them. Wouldnt recommend after sales service at all
Verified
Very helpful company highly recommend
Very easy to change my vehicle and Paul was very helpful and nothing was too much trouble. Highly recommend for customer service and vehicle turnout standard. Everything perfect.
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Truck purchase
Really pleased with the whole process. Pete and the team where excellent to deal with.
Verified
Fantastic Company to deal with
Fantastic Company to deal with , Pete and Josh were great . Nothing too much trouble
Verified
Excellent customer service
Shared this for my son Daniel Firth. Excellent service from Pete. Nothing was too much trouble. He ensured the MOT was sorted before collection. 4 news tyres required. He also came into the office on a Saturday when they are closed as he knew Daniel couldn’t collect any other time due to work commitments. Very professional. Would definitely recommend the company
Verified
Excellent Customer Service
Bought a van from this firm to replace a vehicle that had just been identified as a total loss. Initial enquiry was answered by Pete who was wonderful and saw that all requirements were met including coming in to the office on a Saturday morning to assist with collection. The van is a van, its described and sold as a van so no issue. Customer service from Pete was excellent and professional, the hand over and presentation of the vehicle was extremely high. All in all an excellent customer journey for me. Stephen Blakey Durham Electrics & Fire Ltd
Verified
Purchased today!
I purchased a car from Summit Vans today and was looked after so well by Pete. The whole experience from start to finish was seamless and exceptionally professional. I would absolutely recommend!
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Helpful, friendly team !
Was easy dealing with this friendly company. Salesperson Pete went out of his way to make sure I got a great car and good aftersales info..
Verified
5 stars all the way....
Purchased a used van and couldn't be more pleased, no nonsense from the seller, informative and just a nice chap to deal with thank you very much....
Verified
Recently we purchased a nearly new car
Recently we purchased a nearly new vehicle from Summit, the team are excellent and Paul made the process seamless from the first viewing to picking the vehicle up, he arranged and did everything for us. I would highly recommend Summit vans and personally not hesitate to make another purchase from them.