Verified
I appreciate the lux algo support team
I appreciate the lux algo support team On time best services
Verified
Lightning Fast Customer Support
I had a customer support request. I had a return email within 5 minutes fixing my problem. Incredible customer service.
Verified
Phoenix replied quickly to my concerns…
Phoenix replied quickly to my concerns and answered my questions regarding subscriptions. Solid work.
Verified
fast service
LuxAlgo Representative Phoenix Qucikly responded to the Request.
Verified
Does not live up to expectations
Does not live up to expectations. The app delivers delayed and inaccurate signals. High potential to lose on trades if leveraging their software for trading.
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Great tools!
Great tools!! Super assistance!!
Verified
Top Notch Indicators
Top Notch Indicators! To use indicators one first has to understand how price action works, but using Lux Algo makes things so understandable for even the newest traders, the price action concepts and signals and overlays are game changers and it doesnt matter if you understand all the technical terms and meanings, if you can read and understand green is bullish and red is bearish then you can use their indicators and make money. I could go on and on about how great LuxALgo is but all i am gonna say it try it and you wont be disappointed...30 days trial is free.
Verified
Support Lied & Then Refused a Refund
I was looking for an indicator that does one specific thing - which is to display support and resistance from multiple time frames. BEFORE subscribing I contacted support via chat and asked the following, "Hello. Does the price action toolkit support MTF for support and resistance? Thanks" I received a response from Logan, "Yes, the Price Action Toolkit supports Multi-Timeframe (MTF) analysis for support and resistance levels." I subscribed and added their indicator, and quickly discovered that it does not actually support MTF for support and resistance. I contacted them again and this is what happened: Me: "I just added the price action toolkit, and taking a look at the highs and lows section. Looks like it only identifies high of day (or week, etc) and low of day (or week, etc). is that accurate?" LuxAlgo: "As the MTF displays Highs and Lows, it will only display the high and low for your selected condition." Me: "ok, then i need a refund please. i asked (before purchasing) if MTF supply and demand is supported and was told yes. thank you" And since I was a subscriber from a couple of years ago, they are refusing a refund. They never acknowledged that I verified a feature before subscribing and was given the wrong answer.
Verified
Superfast tech support from the chat !!!
Superfast tech support from the chat !!!
Verified
Great Support!
The support team is amazing. Fast, to the point and very helpful. 5 Stars.