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Pete Law

12 January 2024, 13:28

  • GB

As reported in other reviews I have no…

As reported in other reviews I have no email, i have emailed support requesting a call and heard nothing. I can't even establish if this shambles of a company are even still trading.

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ALLAN MCGOVERN

18 December 2023, 19:55

  • GB

SPEEDNAMES.NEW CONTACTNO.

Like other reviewers I also had incoming emails blocked. There is a revised telephone contact number from the uk and it will get you through to their support team. 0800 1601301. They could not solve the problem which they think is down to the Apple upgrades. I did not have the same problem though with my i-phone 12 or with my windows PC all running on outlook. so now to apple!!

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Anne-Marie Marsh,

11 December 2023, 21:51

  • GB

Have been unable to receive or send…

Have been unable to receive or send emails for 2 email addresses for 4 days now. Tried to contact Speednames via their UK number (0800 072 6110) yesterday (Sunday), which I think used to divert to USA or Canada. Recorded message saying the number is no longer in service. Thought they may not be answering because it was the weekend, but have tried again today (Monday), still the same message. Have emailed them from a different email address (which is currently working, but also had issues with over the last couple of weeks), but they have yet to reply. Cannot wait 3-5 days for a reply. Have Speednames ceased to trade?

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Emmanuel Fradin

10 December 2023, 12:43

  • FR

Website server

Hi Since 48 hours my website is down, this not my website provider, but the server, and without answer... I tryed to send 2 emails but nothing... What we do? Thanks

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Jennifer

09 December 2023, 09:08

  • SG

Hi Tracy Spencer

Hi Tracy Spencer, could you kindly check out ptech-international.com urgently ! Our company email was down since yesterday 8 am and have been writing to support team twice asking for urgent attention to resolve it. 24 hours passed and we have not hear from anyone, only that we have a ticket no. 1185859. We have urgent business dateline and also expecting very urgent emails from suppliers and customers. Could someone from Speednames pick up our email and ticket no. and work on it immediately, please. We cannot wait for 3 to 5 days due to a tender closing. Thank you very much. We just want to know that someone is already working on this problem.

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Thirumalai Srinivasan

09 November 2023, 15:58

  • SG

Very good customer service

Very good customer service. Prompt follow-up.

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WHL

20 September 2023, 02:45

  • CA

Quick Support

Our domain was suspended when auto-renew didn't go through. I emailed Speednames Domain Services and Tracy Spencer restored our domain in less than an hour. We greatly appreciated the quick support for such an urgent matter.

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SCK

13 September 2023, 19:55

  • SG

My domain was deleted as registration…

My domain was deleted as registration was not auto-renewed due to expired credit card and my oversight. I emailed Domain Services of Speednames. Tracy Spencer attended to my email and she restored my domain in less than an hour. She saved my day. Efficiency was superb. Keep it up. Many thanks to Tracy for her excellent service.

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Shannon -Assistant

05 September 2023, 22:33

  • US

Great job

We had lost all our account information as the domain was purchased 8 years ago. The first person we spoke to wasn't ver helpful but we were then transferred to a more senior person who helped us greatly in getting back into our account and updating all of our info. He was extremely responsive and did a great job!

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Virginie Cousin

14 March 2023, 03:25

  • FR

A FUIR

Nom de domaine chez eux, malheureusement Depuis bientot un mois qu'il n'est plus possible d'envoyer un mail via le nom de domaine. Speednames ne bouge pas c'est honteux ! où alors brasse de l'air. Ils posent des questions mais n'entendent pas les réponses ..... Ce sont tout simplement des incapables et c'est toujours la même chose "on s'en occupe ...." Jamais la meme personne, et aucune solution ! UNE HONTE DOSSIER TOUJOURS EN COURS ....