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M Wright

25 February 2021, 05:17

  • GB

They could be the worst.....

I have dealt with a few bad registrars over the years but these are the worst. They fail to do the most basic requests and refuse to communicate on issue's months old, I'm continuously chasing for updates and being passed from one team to another. AVOID! I will start the migration to another provider this week for all domains.

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Valerie Song

19 February 2021, 12:45

  • SG

Avoid at all COST!

If there is a zero star, they would earn it. They forgot perform an auto renewal on my account and i'm losing my email and my website is down. I reported in the morning and nothing was done. Operators are super rude and arrogant bunch of people.

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MeAgain

02 February 2021, 16:14

  • GB

The name is a lie!

Truly awful service. Never answer the phone, submitted name transfer form and no answer for 2 weeks.

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Michael Hansen

27 January 2021, 00:13

  • DK

Har januar 2019 opsagt mit forhold hos…

Har januar 2019 opsagt mit forhold hos speednames og bedt om at blive slettet i deres register men får fortsat rykkere for en ydelse som de ikke har ydet helt utroligt har skrevet 4 gange uden at de har slettet mig sidst nu den 26.1.21 SUK det firma kan ikke anbefales

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Michael

03 January 2021, 04:57

  • DK

Hvorfor er 0 stjerner ikke en mulighed?

Hvorfor er 0 stjerner ikke en mulighed? Svindlere og tyveknægte. Burde ikke have ret til at formidle domæner. Hold jer fra dem!

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Marc

16 December 2020, 17:46

  • NL

Horrible

used to be OK but they 'upgraded their service' and nothing works anymore, terrible service, I've lost a bundle of e-mails, no response from servicedesk. Absolutely horrible company, stay away!

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chris vale

16 December 2020, 02:04

  • GB

Rogue company with abysmal customer service.

Since my previous domain and email hosts sold to speednames uk the service has become abysmal. They overcharge each time it comes to renewing and fail to answer any of my queries. They basically trade under false pretences and their financial actions border on criminal. Take my advice go to any other host service company - nobody else can be this bad.

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Soulaima Gourani

11 December 2020, 01:27

  • US

I have never ever had such a bad…

I have never ever had such a bad Customer Experience. Never ever. It is impossible to get hold of Customer Service. Please avoid.

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Grethe Ørbech

09 October 2020, 19:11

  • DK

Elendig

Elendig - læs ikke eksisterende - kundeservice. Svarer ikke på mails eller opringninger. Forlad dem som jeg lige har gjort. De er uduelige.

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Ryan Lee

01 October 2020, 13:31

  • SG

previously as IP mirror is great, now SUCKS

previously as IP mirror, their service is excellent but ever since it became speednames the service is beyond terrible. The operators are not helpful, cold, do not bother and extremely rude. I have the feeling of been "held randsom". For new purchase, you might want to think twice before engage them!