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Gee

13 August 2015, 01:46

  • US

Toner drum...doesn't quite fit

The price on the two toner drums was amazing, too good to be true...and so it was. They fit in my printer but the machine stops a lot and fails to recognize them. I am constantly getting a popup warning saying replace drum. Sometimes it won't print at all.

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Kent

06 August 2015, 01:20

  • US

Shady Online Company

I purchased four toner cartridges from QuikShip Toner. One of the toner exploded in our device resulting in substantial costs in printer repairs. I emailed their customer service department, asking that they remedy the situation, and hoping they could potentially compensate for the damages. They denied my request for compensation, but they did offer a replacement toner for the one that exploded. I decided to give them a second chance, and asked to get the replacement process started, but they ignored my email just long enough for the product to be "out of warranty," and cited that as the reason why they could no longer replace the Toner. I've tried multiple avenues to get the company to do something to remedy the situation. The people I have communicated with always immediately go to ask their supervisor (indicating that they understand the company's wrong doing), but after that I always get the same answer: "quikship toner won't replace toner past it's warranty guaranty." In the end, trying to save some money on Toner resulted in a horrible customer service experience. The company makes sketchy products, and has strict policies with their customer service department to ensure that they never have to face responsibility for the malfunction of their product, or the damage they might cause. UDPATE TO RESPOND TO QUIKSHIP'S RESPONSE: The order number is 400007. I have already contacted customer support by phone, and did not receive acceptable help there.

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Customer in

08 July 2015, 00:58

  • US

Great service, excellent product

This was my first experience with QuickShip Toner. My order was handled efficiently with communications every step of the way. Fast and economical delivery because of a local warehouse (as seen on their website). The toner cartridge has been installed for 6 weeks and performed as expected. Will definitely purchase from QuickShip Toner again.

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Beverly Edwards

06 July 2015, 04:00

  • US

I love quikship toner and am very pleased with their service.

Quikship toner is the vendor I use for all my printing needs. Quikship is reliable, fast and dependable when it comes to taking care of all my print supplies!!!! Way to go Quikship!

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Coach Kennedy

05 July 2015, 00:17

  • US

Great Service Good Product, Excellent Price

Quickship Toner gave me great service! The toner arrived on the day it was said it would. The product is good. I am well pleased. The price is excellent, especially when compared to other online toner costs.

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Susan Dean

24 June 2015, 05:43

  • US

Not "QUIK"

Although they have warehouses in different parts of the country, it is misleading. I ordered toner to be sent to my California address. They shipped from the other side of the country and I had to wait a week to get my product. It was not worth the wait. For just a few more dollars I could have received it quickly from a number of other vendors.

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Linda

23 June 2015, 05:44

  • US

Very easy to order and very responsive!

I am very impressed with the product and the cost was great. I could not believe how fast the order was processed and how soon I received it. I will be ordering my toner from here in the future.

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Sheila

22 June 2015, 21:34

  • US

Impressed :)

Your website was easy to navigate and your shipping was fantastic!!! I highly recommend your business and I will definately be ordering from you again :)

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Pennie (USACE)

22 June 2015, 19:26

  • US

Pleasantly Surprised

Whenever I order from a new vendor on GSA I have nightmares. I was expecting long waiting periods for my product and dreading the calls and excuses. What I experienced was an immediate response to my order, an email with invoice and the product being delivered within a day of my order. The best surprise was when they gave me a discounted price compared to what was quoted on the WEB. Way to go! I will keep them on my yest list!

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Customer

20 June 2015, 01:30

  • US

Good Cheap Toner

We run a small business, and go through a lot of ink. We are able to buy high quality toner at the cheapest price. We can buy a pack of all 4 and pay less than you would pay for one color toner at most stores