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Terry Foster

28 May 2024, 03:48

  • US

Very disappointed

Very disappointed. I just renewed my subscription today 5/27. I haven't used this site for several years. I started to research the item; it wasn't a resource. It's another selling site like I have with Ebay and Market Place. Just comparing what an item costs on Ebay etc. I did contact them immediately with my disapproval. Waiting for a response.

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Linda Smith

06 May 2024, 10:59

  • CA

It’s not a “free 7 day trial” as they…

It’s not a “free 7 day trial” as they advertise. It’s 7 free lookups. Any business that misleads customers is, at best a one star company.

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C. S.

02 May 2024, 08:16

  • US

I did not join

I did not join, but it seems to me that ANY website that insists you join, can't be good. That's like buying something, site unseen and then complaining about it when it arrives because it's a cardboard cutout. Just not worth my time.

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JC

16 April 2024, 08:37

  • US

It's not a bad site to use

It's not a bad site to use. It was pretty easy to try out the free trial and then cancel. I didn't need it but for a few items to research. It's pretty standard for most services to have free trials that you need to cancel before charging.

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Sal

14 April 2024, 07:27

  • US

Worthpoint is very disappointing

Worthpoint is very disappointing. It seems 99% of their results come from ebay yet they haven't figured out how to report ebay sales results accurately. For example, if an item on ebay allows "best offers", Worthpoint doesn't show you the accepted offer. Instead they show you the price the item was originally listed at. So you never know if the price Worthpoint shows you is the actual sell price or if the sell price is actually much lower. They also don't get all the pictures from ebay (or they don't use them all). Most Worthpoint listings have just one or two pictures, but most ebay listings have more than that. This makes it very hard to draw any conclusions from the sale price because you can't see all the pictures needed to determine the condition of the item or see everything that may have been included in the lot. I've tried to discuss this with Worthpoint and it was pointless. Their staff seemed disinterested and acted like they didn't see the problem. It seems they take very lightly the sole point of their existence. They charge way too much for the quality of product they're putting out.

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Bob Cummings

27 March 2024, 06:22

  • US

Double billed me for 10 months and…

Double billed me for 10 months and wouldn't refund me the $270 I overpaid. Not a very good database on top of it. STAY AWAY!! Now commenting on their message below. They know they messed and while they have refunded about $70, they still owe me $200. I spoke to them and tried to resolve this on the phone, and they admitted there was a glitch. They said I had to work it out with PayPal they said I had to work it out with Worthpoint. Months ago when I called I had to start a new account because I no longer had access to my old email address. They do not have the ability to change your email and thus if you change your email address or no longer have access to it, you have to start a new account. Convenient though how they still bill the old account - they know exactly what they are doing! They have my phone number and can call me but they would rather to comment on my feedback and do damage control to the public. All they have to do is call me and make me whole and I stop spreading the word about the reality of this bad app. Any above-board company will refund you on a double bill situation.

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Gaby Bellantoni

21 March 2024, 12:34

  • GB

Making money out of nothing

Making money out of nothing, pathetic. They don't provide really any service to the trade community and they asking for money, you can get all this information for free on the ebay seller hub.

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Catherine P

23 January 2024, 23:03

  • GB

I am trying to cancel my subscription

I am trying to cancel my subscription, the free trial is a scam, you are supposed to get 7 looks at an item. Under subscription there is NO cancellation option. No one is responding to my emails.

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Clive Alan

18 January 2024, 19:41

  • GB

Some guy in his mom's cellar with a bad…

Some guy in his mom's cellar with a bad attitude and delusions of grandeur. Avoid this little tin pot dictator.

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Daniel

14 January 2024, 14:10

  • US

Bait and Switch

I thought I would try the free trial to see how I would like it. I did not like it. The website allowed me to be uncover 4 different prices, then it would not allow me to view any other prices and said, "This action requires a paying subscription" I thought that is what the free trial was for? Is to allow me to use the service as if I was a paying customer. I get 4 prices and then it wants me to pay during my so-called free trial So, I cancelled my so-called free trial. After I cancelled a status notice pops up and it reads, "You are currently a non-paying account that allows you to search but not view any details." Heck, I did not get any details anyhow but except 4 prices and then requires payment during my free trail. Why call it a free trial? I think the free trial is a way of hoping you will forget you got a pending subscription out there and get nothing for it during the free trail.