Very helpful staff
Very helpful staff, also making sure I was ordering the correct machine for me.
Quality products
I used tenscare for post surgery recovery. I am very happy with the results. Customer service is great as well, always prompt response.
Quick delivery and the products were as…
Quick delivery and the products were as expected.
I used it x 1 month
I used it x 1 month. I didn't note any changes. It only worked 1 side, I changed positions, and conexion but the same, then I stopped using it. I didn't have incontinence I wanted to strengthen x my prolapse.
Such a delightful company..very helpful and generous with their time!
I am disabled, so I tend to do most of my shopping online, which comes with is own set of trials and tribulations. I dont like spending money of technical items unless i have done my research and checked everything our before purchasing, however, this can be difficult nowadays, when companies have downsized and so dont have telephone services,but not this company...not only did they get a female to call me back, but the have so much knowledge and information as to what you need for each ailment, and she (Emily) spent such a long time on the phone to reassure me and make sure i had all the info i needed. Not once did i feel i was taking up valuable time, she was that calm and collected, she made me feel really reassured and answered all the questions i had...on two separate occasions no less! Not only that, she could have steered me towards a more expensive unit, but was honest enough to tell me i didn't need that particular one and a cheaper unit would do what i needed ...now that's honesty. Tenscare, you have a customer for life !
Very good service but the post office…
Very good service but the post office mangled the first parcel up and it arrived a month late!! I was sent a replacement which came overnight so it was a well done to them. 👍🙌
All delivered quickly and efficiently
All delivered quickly and efficiently. I have had my interferential machine for many years and it has repaired my back on many occasions. I just ordered new pads this time as the stickiness goes after a while.
Excellent customer service
Tenscare have been superb from purchase to after care. I had a little issue where i couldn't figure something out with the device. I called up and got a lovely lady to help out. My problem was solved in minutes! Truly wonderful service, I would recommend TensCare to anyone suffering from pain
Satisfied Customer
Prompt service and delivery...Had a problem with item but great customer care and all sorted efficiently and to my satisfaction...Thanks Emily....
Tenscare lead
The lead for my tenscare did not fit. Very disappointed