We originally had the Quinton branch, however a sudden departure of our conveyancing solicitor meant we had to be reallocated when we were so close to completion. Sarah and Ann from the Litchfield branch stepped up and really delivered for us and got the purchase over the line. So thank you :)

Service was excellent. Both Chloe and Jordan were excellent in helping me move home. Jordan was always available to listen to my questions with a happy friendly tone and professional manner. Thank you so much both.

We instructed GloverPriest to act for our house sale and purchase and would not hesitate to recommend them. Chloe and Jordan in the Stourbridge office were unfailingly helpful and responsive to all queries. There were some communication problems lower down the chain that were only resolved by their unfailing persistence, for which we are very grateful.

We have used Gloverpriest's services and we are very pleased with their services. Their allocated workers had been very cooperative and we always felt that we were listened to. Communication was amazing.

Glover Priest were absolutely amazing with helping us with our first time purchase. We heard so many bad stories about solicitors taking their time and really slowing the process but our communication with Chloe and Jordan was the exact opposite! The communication was so smooth and quick, especially when our case was a bit complex as we used a gifted deposit from abroad. We managed to go from start to completion in 3 months. Thank you for everything!

Sarah masson and dawn waspe team are the worst. Sarah the conveyancer doesn't bother reading or responding to emails. She always misses emails and claims to never receive them and magically finds them 2 weeks later. What a lazy rude jealous woman, and almost cost me the sale. The sellers are constantly sending me angry emails or are worried something is wrong simply because she doesn't bother responding to anyone. If you email her she'll say theres no update, suddenly when u call she'll only tell you theres an update if you ask her more than once. What rubbish! Done with glover won't be going back.

Chloe was very helpful during our process. Always quick to reply via email and happy to provide advice over the phone. She made this process as painless as possible which we were grateful for since this was our first home.

Decent service, but the ususal problems there are with sollicitors such as slow replies, avoiding questions and such. They were recommended to me by Homeowners alliance but not with the higher price I paid for their service

We bought a flat with Gloverpriest solicitors in 2019 (RA) and I was I have to say pretty shocked with the service. Recommended by our bank- poor communication,slow- didn't reply to emails, rude on the phone and basically incredibly poor customer service. I remember telling friends about it and them telling me 'well that's solicitor's for you' so I assumed ( wrongly) this was normal. Fast forward almost 3 years we have since used different solicitors I researched carefully and they made me realise glover priest ( maybe it's just that particular solicitor) was TERRIBLE. We have amazing solicitors now we have used twice who treat us with dignity and respect and are so fast. Unfortunately had to contact RA about claiming back SDLT from our 2019 purchase as they paid it but omitted to tell us the HMRC code and we are unable to reclaim the money back without them giving it to us. Called them up and they gave us RA email and her assistant. Sent 3 emails over the course of many weeks with no response. Given how they were when we used them I really was not surprised. Its stressful as its for claiming back money we need for a house purchase and have made this clear. I called up telling them this..obviously RA not available ( what a surprise as always) and said I wanted to make a complaint. I was told the only way to make a complaint was to do this directly with RA...what!!! I said I couldn't believe it and my complaint was that she never replies to emails which is not a new thing so how can I complain. They told me they would ensure she contacts me with the details I need. I told them I didn't have confidence she would and well over a week later no response. Honestly disgusting and shows they do not value clients. I told a friend about reclaiming sdlt for a property she sold and bought 2 years ago ..she got a reply in 3 weeks with her hmrc code from her ( clearly different) solicitor. I have sought advice and if they do not accept my complaint over the phone I will contact the legal ombudsman..honestly this type of response (or lack of) is completely unacceptable. Please DO NOT USE these solicitors, rude,slow,unhelpful and do not value clients at all. Not all solicitors are like this at this price as I have found. So for peace of mind please please choose another solicitor.

Really poor. Called with an urgent probate issue. Solicitor who took the call was very helpful, but he was conveyancing - so passed details to a probate colleague. A junior from the probate office then called to stress how busy her "boss" was and generally had a dismissive attitude. She was a blocker. Found constructive legal help elsewhere.