Very happy with the whole experience.
Very happy with the whole experience. From start to finish everything went so smoothly. I'm lovely and toasty now.
New boiler install
Had originally a boiler install booked through British Gas. Saw Iheat online and thought I would get a quote. Not only was it £1000 cheaper than British Gas for the exact same boiler, they said they could install next day. I would have to wait a further two weeks for BG. Kept well informed and the installer was very good. So glad I changed my mind!
Very efficient service
Very efficient service, good communication, and no long waits
Really good company very helpful every…
Really good company very helpful every step of the way.will defo be passing on this company information to my nhs friends
Excellent service
Excellent service
A waste of time!
While iHeat promises to sell & install combi boilers at perhaps one of the most reasonable costs, but the entire engagement with them is quite harrowing and frustrating. Upon initiating the purchase, I was asked to upload photos of the existing boiler and despite sharing all the details throughout the day, their engineers were simply unable to understand how the flue pipe runs, and at the end of day they came back insisting on a site survey to be done before they even consider installing the boiler. This was such a waste of my time and if you are in a rush to get a boiler installed in your house and you don't want any hidden or additional costs getting added to an already expensive affair, then please avoid iHeat. Their claims (as mentioned in their website) of getting boiler installation done quickly is just not true, they will stall things by asking multiple questions, adding prerequisites and what not. There are much better and far more efficient options available online for purchasing and installing boilers and iHeat desperately falls short of meeting customer expectations. Simply avoid them!
Excellent service
I found the website very easy to follow and am pleased with the price and with the service I received online, during and after the installation. The ordering process was extremely easy and the engineers that came to fit the boiler were on time, courteous and very professional. The whole process took less than a week. I would definitely recommend iHeat to others.
Friendly man did a good job
Friendly man did a good job
Best price on the net !
Best price on the net ! Straight forward ordering, call centre staff very friendly, picked the day of installation & my brilliant installer arrived at the time stated. First class workman ship ! Would highly recommend. 10/10 !!!
My boiler had given up the ghost...
My boiler had given up the ghost and having been let down by another company I contacted iHeat out of desperation and they were able to supply and fit the model I required within 2 days! Steve the engineer contacted me to say he would be with me at 8.00 am and unusually for a tradesman he was actually 5 minutes early. He was cheerful and a real gentleman who got on with the job and although I thought it would take all day he was finished by lunchtime. The area was spotless when he'd finished and he patiently explained to two dim pensioners the workings of the boiler and wireless thermostat. He even told us to phone him if we had any problems. Great service!