Really poor quality of service…expected better for the amount charged. The driveway looked worse than before and the cleaning of my stones was not effective at all. The stains were still there. My gardener came the following week and did both the driveway and the stones and managed removed all the stains at the fraction of the price. Would not recommend to family or friends.

Matt and Adam were so helpful and went above and beyond. A credit to the company.

The Vinci guys and especially Ian and Tom were so amazing in managing our house and our belongings during one of the most difficult times of our life. From the beginning they treated everything with such care and understanding, showing a lot of sensitivity for our feelings and the sentimental nature of the contents of our home. I am so grateful that Ian Bell managed the project, no request was ever too big and he provided guidance and reassurance at every stage! Our greatest appreciation and thanks to Vinci for aleviating a lot of our stress and giving us hope to move forward!

Very quick, professional and friendly service

I needed a damp and timber report prior to receiving my mortgage offer. I spoke to Kim on the phone and she explained what they could do and they managed to get be booked in with very short notice. The report was very thorough and I was really impressed by the service I received. If I ever needed something like this carried out again I would definitely be using them and I would also recommend them highly to anyone else.

Amazing response customer had a leak in their roof causing them to be closed. Vinci responded over the bank holiday weekend to clear and dry premises.

Raj was very attentive in managing the account and my queries and concerns.

For far, the worst experience. 1) I hired an “end of tenancy” cleaning service including windows. 2) They quoted this without visiting the house (the two other companies did the inspection visit). 3) They assigned just one person to clean the entire house (150 m2, 3 floors, 4 Bed, 4 Toil). 4) During the cleaning day, Mr Raj decided to “update” the original quote arguing that the house has more complexity than they thought…And they kindly could do the windows cleaning the day after…charging additional ££££ …simply unbelievable. 5) The day after the cleaning, people from Hamptons did the inspection visit, and they refused to receive the house: there were MANY issues regarding the kitchen and toilettes. Lack of cleaning. Lack of professionalism.

I spoke to Raj Paul regarding my concerns for my parents and the environment that they are current living in. He gave me some practical steps to take and how I can access the help will need to help my family live a good quality of life going forward. I've already started the ball rolling and have made a start to clear the house. Thank you so much.

Simply excellent service! They dealt with a pretty gruesome mess of a fridge freezer. Contamination, broken unit all removed. The best thing in addition to the job well done is the excellent customer care from start to finish. The gold standard in their field and then some.